National Accident Helpline Careers
Find out here about the opportunities that National Accident Helpline can offer you
Why work for us
If you are considering a career with National Accident Helpline, this is where you can find out about the opportunities we have to offer. At National Accident Helpline, we believe that the one thing that makes the biggest difference to our organisation is our people. There are lots of reasons to work for us; you’ll meet great people, within a challenging environment, with excellent prospects.
National Accident Helpline is the market leader in personal injury and payment protection claims, helping people since 1993 all over the UK to get the compensation they are entitled to if they've been treated unfairly.
We pride ourselves on being the most ethical operator in the claims sector, taking a stance on cold calling, anti texting and lobbying government and the regulators to help ensure there is a strict regulatory framework to help protect consumers. You can join us too and play your part in making a real difference to our consumers and benefiting from working for a successful market leader.
Here is just a sample of what makes us want to go to work everyday...
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"Our team takes great pride in the business they work for, knowing they are helping genuine claimants to get their lives back together after what can be traumatic and difficult circumstances" |
Opportunities
Would you like the chance to be a consumer champion? Then we have the roles for you!
We are always looking for new talent in the following areas:
| - Legal Service Advisor | - Claims Advisor |
| - Finance | - HR |
| - IT | - Marketing |
Email us at recruitment@nahl.co.uk to request more information. Alternatively, you can call us on 01536 486442. Remember to include your full details and we will be in touch shortly!
Our people
Find out from the people who work here, how fun and exciting it is to be part of National Accident Helpline. We’ve interviewed a number of people and have asked them about themselves and the work they do.
Meet our 200th member of staff!
Zoe Pygott, Legal Services Advisor
I love being the 200th employee! Everybody here is so friendly and helpful; it's just such a happy environment to be in. I've made friends really quickly and already feel like part of the family. It was such a big change from my previous jobs, but I am enjoying working for National Accident Helpline and look forward to learning and progressing within the company.
More staff testimonials are available below!
Staff Testimonials
Jonathan Griffiths, Quality Assurance Analyst
I started my career at National Accident Helpline as a Legal Services Advisor in the call centre. It’s a great department to work in and there is a great team spirit from everyone. There are many benefits working at National Accident Helpline and there are often opportunities to progress, not only in your current role, but in other roles throughout the organisation. Recently I joined the Quality team after a position became available. I’m now enjoying another chapter in my career as part of an enthusiastic and ambitious team.
Stephanie Brown, PPI Claims Advisor
Working for NAH/PPI claim line you are valued as an employee and are given the opportunity to help people gain access to justice. Everyone is friendly and you will be made to feel part of the company straight away. I really enjoy working as part of a team and the managers are keen to help improve our working environment, giving us any support that is needed. I'm always being given the chance to better myself and the service I provide which I think is important. I would recommend working for NAH/PPI Claimline not only because they are an ethic company that take pride in their employee's but there is also the chance to improve your skill's with NVQ's and additional training.
Natalie Brodie, Claims Advisor
Working for National Accident helpline is fun, varied, fast paced and challenging. Everyone here is so friendly and welcoming, which makes it a really good environment to work in. I enjoy working here as I have had the opportunity to get involved in committees, helping to feedback issues and concerns and resolve them as well as organising fun events. I really enjoy this. I would recommend working here as it is ever changing and growing, there's always something new to sink your teeth into and there's never a dull moment. For example, I started as a Legal Services Advisor dealing with personal injury and then got the opportunity to be a Claims Advisor dealing with PPI when the scheme was piloted. It’s a great feeling knowing that not only are you talking to a variety of different consumers, you are helping them get something back that they deserve.
Justin Simms, Legal Services Advisor
This company provides an environment that people can rely on to support and uphold certain standards. The company values the beliefs and opinions of others so that everyone feels able to contribute their best. I am always rewarded and recognised for the hard work I put in. Since working here I have made many friends throughout the company I would recommend anyone out there looking for employment to consider working at National Accident Helpline - Working here never feels like a chore!