Share this story
11 September 2013 / company-announcements
Leading insurance Group, BGL and National Accident Helpline, the UK’s number one personal injury marketing services provider, have today announced a major new agreement.
The new arrangement will see Minster Law, part of BGL’s legal services business form National Accident Helpline’s most significant panel firm relationship in their 20 year history. Minster has been working with National Accident Helpline since August 2012 and following a successful initial pilot, National Accident Helpline will provide additional services to BGL doubling their existing customer numbers.
Both organisations see huge opportunities in the sector and believe that the collective strengths of National Accident Helpline’s brand and Minster Law’s legal expertise, scale and claims processing capability are perfectly positioned to provide injured people with a sector leading proposition.
David Downie, Group Director for Legal Services at BGL said: “Our new agreement with National Accident Helpline signals an important milestone for our Legal Services business. With Minster Law now forming a key part of our Group, we have significant expertise available to ensure this agreement delivers real success for all parties.”
David continued: “We are delighted to become the biggest strategic panel firm of National Accident Helpline and with Minster Law’s extensive expertise in personal injury, both RTA and Employer, Public and Occupier liability, we are well placed to deliver the best possible service for customers, at what can often be a challenging time.”
Russell Atkinson, Managing Director of National Accident Helpline, added:” For the last 20 years, National Accident Helpline has been the leading name in the personal injury sector. We are delighted to be extending our relationship with the BGL Group and believe that Minster Law will play a critical role in helping us maintain our market leading service. We continue to see very strong customer demand for our services and in addition to this agreement we plan to maintain and enhance our existing panel of specialist solicitors. We now look forward to continuing to work with BGL and our other partners in building the personal injury sector’s best customer experience."
About BGL Group
The BGL Group was founded in 1992 and has grown to become one of the UK’s leading personal lines insurance groups. The BGL Group has 4.6 million customers and operates major contact centre operations (Fusion) in Peterborough, Coventry and Sunderland. Headquartered in Peterborough, the Group currently employs more than 2,400 people. 2012 saw the Group enjoy another year of record profits, delivering a 22 per cent growth to £88m.
In October 2012 the Group was ranked 69th in the Sunday Times Top Track 250 of Britain’s 250 biggest mid-market private companies by latest sales. BISL Ltd, part of the BGL Group, is authorised and regulated by the Financial Conduct Authority. Registered Address: Pegasus House, Bakewell Road, Orton Southgate, PE2 6YS. Registered in England no 323109
More from this category
New survey shows far-reaching effects of serious injuries on the British publicRead more
Independent research commissioned by National Accident Helpline reveals the financial impact, as well as the emotional cost, to a person involved in an accident that wasn’t their fault.Read more
National Accident Helpline is delighted to announce the results of the 2016 British Caregiver Award for unpaid carers, run in partnership with national disability charity Revitalise.Read more
Creating Waves offers a foot in the door at one of Britain’s biggest radio companiesRead more
We agree that nuisance calls are unacceptable and must be stamped out.Read more