Ashleigh makes sure the claims experience for our new customers is always smooth and accurate - first time, every time.
Background...
Ashleigh originally joined the business six years ago as a legal support advisor at our advice brand, National Accident Helpline. After honing her skills as a legal support specialist within the business, she moved to our own legal practice, National Accident Law, as part of our Claims Preparation Team.
Skills...
There, Ashleigh learned about the special steps we take to make sure customers coming to us are welcomed warmly and have their claim details checked with a minimum of fuss before we begin handling their case.
Ashleigh’s role...
Today, Ashleigh now manages the Law Claims Advisor Team she originally joined two years ago. It’s a testament to the dedication and great people skills she brings to what is a key role - not just within our firm but for our customers too.
Outside the office...
Born and bred in Northamptonshire, Ashleigh enjoys the outdoors with her partner and canine companion.
Professional qualifications...
Ashleigh is one of our Paralegal Apprentices. She is working towards a Level 3 Diploma in Law and Practice, a two-year course that covers legal principles and judgment, law research and customer care.