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An experienced legal support advisor and manager, Craig is responsible for one of our legal support advice teams.


Background...

Born and brought up in Corby, Northamptonshire, Craig joined us in 2015 as one of legal support advisors, advising our customers on potential personal injury claims. With ten years' experience in retail at Matalan, Craig is an experienced customer service specialist and is now one of our operations team managers.

Skills...

An able people manager and skilled legal support advisor, Craig is responsible for the training, development and performance of his team. He focuses on ensuring our customers receive expert, compassionate help at what is often a traumatic time of their lives.

Craig's role...

Craig's main objective is to manage and support his team of legal support advisors as they provide expert support to customers who've been injured in accidents that weren't their fault. He also ensures that his team's work is well-integrated with the wider operations of our legal support centre.

Outside the office...

Craig has a young daughter, enjoys football (Man Utd), gaming, films and quality TV.

Professional qualifications...

  • Pathway to Leadership (P2L) graduate.