Are you looking for some advice? do you have some questions? Are you ready to claim? We are here to help.

Our advisors will call you back within 3 minutes on average, during business hours. Alternatively, use our secure form to submit an enquiry, and we'll get in touch at a time that suits you.

Making a claim with us

With our help, making a claim will be easier than you might think.

We’ll help you make a claim

When you make a claim with us, our solicitors will do most of the paperwork for you, and the vast majority of our cases are settled without anyone needing to go to court.

We use our  years of experience in personal injury claims to ensure every case is dealt with as quickly and efficiently as possible.

If you have been injured in an accident that wasn’t your fault, you can start to make a claim now by simply giving us a free, no obligation call on 0800 540 4258  or by filling out the form below so we can call you back.  You can also start your claim online by filling out our online claim form.

Why make a claim?

Making a claim can help you recover any financial losses you’ve had, such as a loss of wages from taking time off work. It may also provide additional funds that can be used for your rehabilitation. It may help towards any adaptations to your home or car that need to be made as a result of a serious injury.

By making a claim, you could also help draw attention to the issue that caused your accident. This could prevent somebody else from suffering the same kind of accident, because it will highlight the poor practice or procedure.

What happens when I make a claim?

Once you get in contact with us, we’ll listen to your story and will be able to tell you in minutes if we think you have a valid claim.

If we do think you have a claim, and you’d like to go ahead, we’ll put you in touch with a specialist solicitor who will work closely with you to get you the compensation and justice you deserve.

We will only pass your details onto one of our solicitors with your permission. So, if for any reason you don’t wish to proceed with a claim, there’s no obligation to do so.

We know how important it is to find the right solicitor to help you win your case, which is why we operate with a network of specialist no win no fee solicitors all over the UK.

After you’re in contact with your solicitor, they’ll be able to talk you through the next steps. They’ll listen to your story, set up a medical assessment and begin the claim by contacting the other party and negotiating on your behalf.

None of these stages are anything to be anxious about, but if you do have any concerns, your solicitor will be on hand through every step of the process to support you with your claim.

All of our solicitors work on a no win no fee basis. Our no win no fee agreement means that, if you don’t win your claim, you don’t have to pay a penny to your solicitor. There aren’t any hidden costs or upfront fees, either, so making a claim with us is completely risk-free.

Find out more about our no win no fee agreement here.

Find out about the claims process here

How long does making a claim take?

The time it takes to settle a case depends on several factors, such as:

  • The type of injury you’ve suffered
  • How that has impacted your life
  • What level of financial loss you have experienced

Our solicitors will settle your claim as quickly and efficiently as possible and stay in communication with you throughout the process. Once they have the details of your claim, they will be able to give you an idea of how long the claims process will take.

Find out more about the claims process here.

Keiron McConnell was awarded £3,750 after the bus he was travelling on collided with another vehicle, causing him to suffer a whiplash injury.


What do I have to do?

Our solicitors will advise you regularly on anything that you may need to do to support your claim. But they will also take the lead on any paperwork and negotiate on your behalf. We try to make the claiming process easy for you so that you can focus on recovery or carrying on with your life.

There is some paperwork that you will be asked to provide. This may include evidence of time taken off work or medical expenses.

You will also need to sign some documentation throughout the process. An example of this is to allow our medical assessors to access your medical records.

As part of the claims process, we will also organise a local medical assessment for you so we can properly examine any injuries. This can last between 20 minutes and an hour and allows us to obtain further medical evidence to support your claim. It also provides you with rehabilitation advice, if you need it.

Our solicitors will do the rest of the work involved with making a claim. This will include contacting the other party to notify them of the claim and negotiating your claim.

In most cases, you won’t have the hassle of going to court, as 95% of our cases are settled without any need to go to court.

If you have any other questions, you can speak to one of our legally trained advisors on 0800 540 4258  who will be happy to help, or you can visit our FAQ page.

How much compensation will I get?

We know that compensation is an important factor in making a claim, and many people want to know how much they could receive.  The amount of compensation varies depending on factors such as the severity of the injury, lasting impact of the injury and any financial losses.

The best way to find out how much you could receive is to call us on 0800 540 4258  where we can find out more about your claim and advise you from there.

You can also try our industry leading calculator, which uses information from other people who have had similar injuries to you in order to work out how much compensation you could receive.

Calculate your compensation now

How do I make a claim?

If you’re ready to start your journey to compensation, there are several ways you can make your claim.

You can give our friendly legal advisors a call on 0800 540 4258 . They’ll speak to you about your experience, answer any questions you have and begin the claiming process while you’re on the call.

You can also fill out the call back form below. We’ll call you when it’s convenient for you, or within the next 30 minutes during normal working hours. Over the phone, we’ll run through our process, talk to you about your experience and help you take the first step towards making a claim.

Another way you can start your claim is by filling out our online form here. We’ll then contact you to discuss the next steps of your claim.

I still have questions

Don’t worry if you still have questions about the claiming process, or if you’re not quite ready to claim. We’re happy to answer any questions you might have on a free, no obligation call on 0800 540 4258 , or you can have a look at our frequently asked questions page to see if your question is answered there.

Find out how we can help you, let us call you back

Fields marked with * are mandatory.

National Accident Helpline is a secure and private website
Found this helpful? Share it!
Find & follow us on