Making a claim with us

With our help, making a claim may be easier than you think.

We’ll help you make a claim

If you’ve been injured in an accident that was somebody else’s fault, then you don’t deserve to be left to suffer without being compensated for the impact your injury has had on your life and your family.

We aim to make the claims process as simple and stress free as possible so that you can focus on your recovery. We don’t believe that making a claim should add pressure to an already stressful situation, which is why we put you in touch with the right solicitor for your case and cut out the legal jargon so you know exactly what to expect.

We have over 20 years’ experience helping people to make personal injury claims and during that time we’ve seen how much of a difference compensation can make.

It could help to cover the financial losses you’ve had, such as loss of wages from taking time off work, as well as helping to cover the costs of rehabilitation and care.

How to make a claim

Making a claim with us is simple. The first step is to give our friendly legal advisors a call on  0800 540 4258 for free. Or, if you’d prefer us to call you back, you can fill in our simple online form and we’ll aim to get back to you within 30 minutes during our normal working hours.

Our friendly advisors offer confidential, no-obligation advice. First and foremost, they’re here to advise anyone who has been injured, or knows somebody who is suffering because of a no-fault accident. This means they’ll never push you into making a claim.

During the call, our advisors will ask some questions about your experience so they can get a better understanding of what happened and so that they can help you understand whether you could make a claim.

If we think you have a claim, we’ll ask your permission to pass you on to one of our specialist solicitors. We can usually transfer you to them on the same call.

Your solicitor will guide you through the next steps and make sure you know exactly what to expect. They’ll set up a free medical assessment and then begin the claim by contacting the other party and negotiating on your behalf.

All our UK solicitors work on a no win no fee basis. This means you don’t have to pay a penny if you don’t win your claim. There aren’t any hidden costs of upfront fees either, so making a claim with us is completely risk-free.

How much compensation could you claim?

We consider each case on an individual basis, which means we can’t tell you exactly how much compensation you’ll receive before you start your claim.

However, you can use our free compensation calculator which will give you a guideline figure based on your answers to some simple questions.

When making your claim, your solicitor will consider any impacts your injury has had on you and your family and will work hard to make sure that you’re fully compensated. Your compensation could cover:

  • Loss of earnings due to time off work, as well as any future impact on your career or employability
  • Private medical treatment, care and medication
  • Any travel or accommodation expenses caused by your injury
  • Loss of social activities and hobbies
  • Your physical pain and suffering
  • Any other impact of your injury to you and your family

For more information, you can contact us for free, helpful advice on 0800 540 4258 .

Try our free compensation calculator

How long does making a claim take?

The amount of time it takes to make a claim can vary. No two cases are the same, so the amount of time the process takes depends on a lot of factors, such as:

  • The type of injury you’ve suffered
  • How it has impacted your life
  • The amount of financial loss you’ve experienced

Our solicitors will work hard to settle your claim as quickly as possible. They’ll stay in touch with you throughout the process and will keep you updated on progress.

Once they have the details of your claim, they may be able to give you an idea of how long it might take.

Find out more about our national panel of solicitors and the standards we hold them to.


What we need from you

We try to make the claiming process as clear as possible so that you have the time and space to get things back to how they were, but also so you know what to expect.

Our solicitors will advise you regularly on anything you may need to do to support your claim. But they’ll also take the lead on any paperwork and negotiate with the other party on your behalf.

There is some paperwork your solicitor will ask you to provide. This may include evidence of time taken off work or any medical treatment you’ve had to pay for or have received for free.

As part of the claims process, we’ll organise a medical assessment for you so we can properly examine any injuries to support your claim.

We realise some people may feel apprehensive about this, but the assessment is a very useful way of getting advice on your injury and recovery and it supports your compensation claim. It will usually be carried out somewhere local to you and normally only takes 20 minutes to an hour.

Our solicitors will do the rest of the work involved in making a claim. This will include:

  • Contacting the other party to notify them of your claim
  • Negotiating on your behalf to make sure you get the compensation you need

95% of personal injury cases are settled without the need to go to court. In some rare cases you may need to go to court to support your claim, but if you do need to make a court appearance your solicitor will be on hand to guide you through this.

Find out how we can help, let us call you back

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