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Thank you for submitting a request.

We’re sorry to hear about your accident. One of our friendly legal service advisors will be in touch very shortly, and we hope you’ll be back on your feet in no time. Don’t stray too far from the phone – we aim to give you a call within half an hour during opening hours.

Alternatively, if you have any questions about your claim, you can chat with an adviser online during opening hours using the ‘Chat’ function at the foot of the page.

What happens next?

Once you've contacted us, we'll evaluate your claim and get the ball rolling, If you'd like to read more about what's involved on the next stages of claiming, visit our claim process page now.

When are we open?
Weekdays 08:00 - 21:00
Saturdays 09:00 - 18:00
Sundays 09:30 - 17:00
Bank Holidays 09:30 - 17:00
Our commitment to you

Our Customer Charter

Our Customer Charter represents our ethical approach to compensation and our dedication to providing you with the best service possible.

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