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Whiplash can have a major impact on your life, we can help you make a claim
Many people think of whiplash as a minor injury, but the reality is that it can have painful, long-lasting effects on your life – and, in fact, in severe cases the symptoms can even be permanent.
Whiplash is caused by sudden jolt or stretching of your neck the damages the ligaments. It can cause swelling, pain, headaches and dizziness, which often effects how you go about your day-to-day life. In most cases whiplash is very painful, limits your mobility and can stop you going into work and driving while you recover.
If you’re suffering whiplash, you shouldn’t feel rushed or pressured into returning to work. But we know that time off can cause you financial pressure and cause you to panic about how you’re going to cover your bills – we can help you make a claim .
When making your whiplash claim, your solicitor will consider your financial situation as well as the pain you’re living with and the impact your accident will have on your future. This means things like lost earnings from time off, medical treatment, travel and accommodation costs and even the effect your injury has had on your loved ones will be considered in your claim.
For free, impartial advice contact us on 0800 376 0150. We can let you know whether you could make a claim, but will never rush or pressure you into starting one.
Making a whiplash claim
Whiplash is often caused by road accidents, but it can also be caused by any type of accident when the neck is suddenly jolted. We may be able to help you make a compensation claim if you’ve suffered from whiplash in the last three years and it was somebody else’s fault.
Your compensation could help to cover the costs of time off work, medical treatment and any other impacts on your life and family.
The best way to find out whether you could make a compensation claim is to get in touch with us on 0800 376 0150. With over 25 years’ experience, we can let you know on the same call whether we think you can make a claim.
If you’re not ready to call us yet, you can try our claims checker which tells you whether you could claim based on some simple questions.
Customer stories: Amelia | National Accident Helpline
Whiplash Claims FAQ
How long does it take to settle a whiplash claim?
The time it takes to settle a case depends on two main factors: 1) if the other side accepts liability and 2) the severity of the whiplash injury. Minor cases where the other side admits liability will normally settle in two to three months. Serious cases of whiplash take longer as your personal injury solicitor has to gather more medical evidence. Where the other side denies liability, there will likely be an extended period of negotiation between the parties before agreement is reached – and if the case goes to Court, you could be looking at around 12 months. Whiplash injury claims after a hit and run, where the other driver failed to stop or is untraceable, all involve time-hungry detective work. Not only for your personal injury solicitor but also for the police and the Motor Insurers Bureau (MIB) too. Such cases could easily stretch beyond 12 months or more.
What are the chances of success in a whiplash claim?
It’s hard to give a precise number and it’s also hard to give a reliable average settlement figure as each case differs in severity, complexity and circumstance. Plus, new legislation coming into force over the coming months will likely reduce the amounts paid out in all but the more severe cases. What we say is that a genuine whiplash claim has every chance of success. Our approved network of specialist personal injury lawyers are expert at doing the right thing, in the right circumstances and always in the right way.
How are whiplash claims assessed?
The first step is to assess all the details of your accident. These include important information like vehicle speed and direction, whether you were wearing your safety belt (front or backseat), whether the airbags deployment, headrest position and any medical restraints used after the accident if the emergency services attended. The second step is to analyse all your medical needs, appointments, assessments and treatments post-accident. These could include any pre-existing medical conditions which may have made things worse – such as osteoporosis or other bone, musculature and soft tissue problems. Your whiplash solicitor will arrange a medical assessment for you that’ll help join all the evidence dots and build your case that proves how the injury was caused. If the other side denies liability, then your solicitor will negotiate with their insurers. If those negotiations fail, then the case will likely be referred to Court and go in front of a Judge: however, this is very much a last resort. The vast majority of claims are settled without going to Court.
Do you have whiplash?
If you’ve been in a car accident or have suffered a sudden jolt to the neck, you might be suffering from whiplash.
Whiplash is a common injury – it affects the soft tissue around the neck causing pain and stiffness.
Other symptoms of whiplash might include:
- Headaches – sometimes with blurred vision and fatigue
- Aching – difficulty moving or turning the neck
- Swelling and inflammation
- Pain in shoulders or arms – also sometimes in the upper and lower back, causing pain when walking
- Dizziness, and possible nausea
If you think you’re suffering from whiplash, we recommend you visit your GP as soon as possible. They’ll check the extent of your injury and may offer treatment to help relieve your pain.
Fallon Lukins, from Kent, won over £2,000 following a car accident
Read more success stories...
I decided to visit the National Accident Helpline website and they got back to me within five minutes. The person I spoke to was very helpful
Whiplash caused by road accidents
Whiplash is commonly caused by road accidents, when a sudden impact causes the neck to jolt.
Nobody deserves to be injured because of somebody else’s negligence or dangerous driving.
Claiming as a passenger
If you’ve suffered from whiplash as a passenger, we can still help you.
You may be worried that making a claim against the driver will leave them with an expensive bill, especially if they’re a friend. But your compensation isn’t paid by the person driving personally – it will be paid by their insurance company.
Find out more about making a claim as a passenger.
How much compensation for whiplash could you receive?
We look at each case on an individual basis to make sure you get the help you need.
Because of this, we’re not able to tell you exactly how much your compensation will be before you claim.
Every case is different – your solicitor considers a lot to make sure you’re fully covered following your accident.
As well as covering the pain and suffering of your whiplash, your solicitor will also consider:
- Medical expenses, including private treatment and prescription costs
- Lost earnings
- Travel and accommodation costs
- Care, even if given for free by a friend or family member
- Loss of hobbies, sports and social activities
- The future impact of your injuries
To get a guideline figure of the amount you might be owed, you can try our free compensation calculator.