The Claims Process

Compensation Claims Process
We explain all you need to know about making a claim in the clearest way possible.

When you fill in our online form or call our team, we’ll need you to tell us a bit more about your accident or injury to help us assess whether you can make a compensation claim.


If we think you can make a claim, we’ll tell you there and then and put you in touch with a solicitor in your area. They will work on a “no win no fee” basis. What this means is, win or lose, making a claim shouldn't cost you a penny.


Your solicitor will be on hand every step of the way to explain what’s going on, and you won’t have to fill in loads of paperwork as your solicitor will do most of this for you.


The following diagram shows the claims process step by step.



How can I claim?

Fill out a simple online form here.

Claim Online
Call us now on

0800 376 0150

or leave your details and we'll get back to you!
Success Stories

“National Accident Helpline passed me on to an excellent solicitor who took care of everything.”

Ms. Richards, Age 56, won £12,500 after an accident in hospital