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We'll help you with your stair injury compensation claim

Falling down stairs is a nasty accident, especially when it's not your fault. According to the Royal Society for the Prevention of Accidents (RoSPA), falls on stairs claim the lives of over 700 people every year. And over 43,000 people are hospitalised annually because of stair injuries. If you've had a stair accident caused by someone else's negligence, you could be entitled to compensation. 

Get in touch or request a call back to receive free, impartial advice on whether you have the grounds to make a no win no fee claim. Our friendly team of helpline advisors will listen to your concerns but won't pressure you to go ahead with your case. Give us a call on today.

Injuries from falling down stairs can be caused by several reasons. The most common include:

  • Worn carpets
  • Wet steps
  • Polished tiles
  • Items left on stairs
  • Slippery stairs caused by snow or ice

You may have fallen down stairs due to construction flaws. Those who carried out the work could be held responsible for your injuries, especially if the work was not carried out in line with UK building regulations


The injuries you sustain from falling down stairs can depend on how you fell and what caused the fall. Some common injuries include:


You should be eligible to claim compensation for slipping on stairs injuries if the accident happened in the last three years and wasn't your fault. 

You can discuss your situation with one of our helpline advisors, who can offer an assessment of your eligibility to claim. Simply contact us on or request a call back at a time that's best for you.


Whoever was responsible for your injury will be determined by the whereabouts of the stairs and your accident. 

If your stair accident happened at home, the carpets and floor fastenings may not have been fitted properly, making tripping more likely. If a professional fitter was employed to fit the carpet, they'll likely be responsible for the injuries sustained.

If you suffered a stair , the property managers of the space could be held accountable. They are obliged to ensure all steps and stairs in public are kept in safe condition. This means any repairs required should be attended to quickly and efficiently. 


Each claim we receive is different. Whether you suffered a back or brain injury from falling down stairs, it's hard to decide how much you could be entitled to until we've discussed your situation. 

The amount of compensation you could be awarded, if your claim is successful, will be calculated depending on the physical, mental, and financial impact the injury has had on your day-to-day life. We'll divide your compensation into two categories:

  1. Special damages: This involves any financial losses you've incurred as a direct result of your injury. This could include medical expenses, loss of earnings, and travel costs. 
  2. General damages: These are awarded for any physical and emotional suffering you have experienced due to your slip-on-stairs injury

Our team of advisors works with a specialist panel of lawyers. The panel will refer to the Judicial College Guidelines to calculate how much compensation you could receive for general damages. 

To see an estimate of how much you could be awarded, please use our compensation calculator below. Alternatively, you can contact the team to find out a representation of your compensation amount. 


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All employers have a duty of care to always ensure proper staff safety in the workplace. This is a legal obligation set out by the Health and Safety at Work Act 1974. Failure to do so means you could claim for employer negligence. You may be compensated if:

  • Your employer failed to uphold their duty of care
  • You fell down stairs because of employer negligence
  • You suffered serious injuries from your stair accident

While your employer may be extremely apologetic at the time of the incident, it's important to file a case to ensure you receive the compensation you deserve. Choosing to be represented by a personal injury solicitor can help improve your chances of winning your case. 


If you're undecided on whether you have the grounds to make a claim, you can always get in touch with our team on . They'll discuss your situation with professionalism and care, as well as advise on whether your claim is worth pursuing. 

Our friendly helpline advisors will never pressure you to make a claim. We'll provide you with all the information you need to decide, and we'll support and guide you through the process should you choose to go ahead. 

If you want to move forward with your claim, we'll put you in touch with our panel of solicitors. You'll be assigned an expert who's best suited to the nature of your claim, so you can rest assured you're receiving the best possible advice. 

Your solicitor will work on a no win no fee basis which is a risk-free way of making things right. When you make a no win no fee claim with us your personal injury lawyer will take out insurance on your behalf that will cover all your claim costs and expenses including medical report fees, court fees and any barrister fees; so long as you comply with their terms and conditions, you won't have to pay any costs upfront, and there are no hidden surprises.


While each stair accident case differs, the claims process will typically follow these steps:

  1. Get in touch: The process begins from the moment you contact us. You can call us on , complete our online form or request a call back. Don't forget to use our compensation calculator to receive an estimate of how much you could be entitled to.
  2. Assessment: Our advisors will assess your case and decide whether your claim has a good chance of being successful. 
  3. Gathering evidence: To build your case, we'll need the right information and evidence to support your claim. This will involve compiling medical records, CCTV footage, and witness statements.
  4. Negotiation: Your case will be presented to the party at fault. If they accept liability, negotiations can begin to settle a fair stair injury compensation amount. If liability is rejected, your supporting evidence will be presented to move the case forward.
  5. Settlement or court proceedings: Your solicitor will do everything to resolve your case without going to court. However, if your case does need the opinion of a judge, you'll be supported throughout the entire process. 

Meet the team

Will Herbertson

Will Herbertson

Managing Director - Consumer Legal Services

A highly experienced business leader, Will is responsible for defining our growth strategy and is committed to ensuring we set the bar in service deliverance.

Frequently asked questions...

Quite simply, yes. If you're thinking of making a claim on behalf of a friend or loved one, then it's likely we can help you.

To find out more information please visit our claiming on behalf of someone else page.

Your solicitor does the majority of the work throughout your claim, including contacting the responsible party and negotiating on your behalf. This leaves you with the time to focus on your recovery.

However, there are a couple of things you can do to help with your case. Your solicitor may need evidence of your accident, such as photographs or witness names. We realise that it can be difficult to gather this information, but having it before you start your claim could help to make the process simpler.

They will also invite you to take part in a free medical assessment. This is nothing to worry about and usually only takes around 20 minutes. The findings from your assessment will be used to support your compensation claim and can also help you to understand how your recovery is going.

Read more about our free medical assessments.

You can still get in touch with us to see if you are eligible to make a claim. Many people don't seek medical help or advice straight away, but it can be an important aspect of your case - you can speak to us about this on the phone with one of our Legal Support Advisers.

The duration of your claim can vary. Your personal injury solicitor will work to resolve your case as quickly as possible, but external factors will likely influence the assessment of your claim. 

For example, it may take a few weeks to gather all the evidence you need, or the responsible third party may refuse to accept liability. You can learn more about how long your claim could take here


Our friendly and knowledgeable helpline advisors will take the time to understand your situation and listen to your concerns. If we think you have the grounds to make a stair accident compensation claim, we'll put you in touch with our nationwide panel of personal injury lawyers.

  • We have over 30 years of experience handling a wide range of , including injuries from falling down stairs
  • We've received thousands of positive reviews on Trustpilot and have received an 'Excellent' rating as a result.  
  • Our panel of expert solicitors is governed and accredited by the Solicitors Regulation Authority

Start your stair injury compensation claim today

If you're struggling to know where to start with your claim, don't hesitate to get in touch with our team of advisors for a free, no-obligation chat on . Alternatively, be sure to take a look at our claim checker to give you an idea of whether your claim could be worth pursuing.


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Experienced - Serving the nation for over years_since years.
Accredited - Personal injury experts you can trust.
Trusted - Rated 'Excellent' on Trustpilot with more reviews than any other Helpline.
National - Every day, we help 100's of people across the UK who've been injured in accidents.