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We can help you claim for an injury on private property

Suffering any type of injury on private property can be devastating. Land and building owners are responsible for keeping their premises safe. Whether your accident happened outside or inside, you could claim compensation if it was due to someone else's negligence. 

Contact our friendly team or request a call back to find out if you could make a no win no fee claim. Our helpline advisors will offer expert advice on claiming for your accident on private property and will never pressure you into going ahead. Call us today on for free, impartial advice. 

Accidents can occur at a wide range of private property types where the public is present, including: 

  • Leisure centres and swimming pools
  • Schools
  • Farms
  • Car parks 
  • Medical centres 
  • Shops and supermarkets 
  • Theme parks and activity premises 
  • Bars and restaurants 
  • Pavements 

This list is not exhaustive, however, and you might've suffered an accident in a place other than the above. 


There are many causes of private property accidents. You might have suffered due to:

  • A vehicle accident on private property: This might involve being hit by a car or otherwise injured by a moving vehicle. 
  • A slip, trip or fall: You could slip on a spillage in a supermarket, fall into a hole that hasn't been cordoned off, or trip on some broken paving.
  • A burn injury: You might have been scalded with hot food or water at a restaurant or bar, for example.
  • An animal injury: This could include being bitten or otherwise injured by an owner's dog or other animal. 

Injuries can vary and depend on the nature of the accident and where it occurred, but some common ones include: 


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After getting treatment for your injuries, you should report the incident to the relevant people. This could be management or senior staff at the business who should formally record the accident.

You should also take photos and get the details of any witnesses because evidence might be needed should you choose to make a claim. 


While you don't legally have to report an accident or injury that occurs on private land, failing to do so might make it difficult to make a claim in the future. 

Depending on the nature of the accident, you should report it to the manager or owner of the property or land, the police, and any relevant medical professionals. 


If you've suffered a personal injury on private property due to a car accident or any other incident, you might be able to make a no win no fee claim if it wasn't your fault. When you make a no win no fee claim with us your personal injury lawyer will take out insurance on your behalf that will cover all your claim costs and expenses including medical report fees, court fees and any barrister fees; so long as you comply with their terms and conditions, you won't have to pay any costs upfront, and there are no hidden surprises.

Our experienced helpline advisors can advise on whether you could make a successful claim. Get in touch on or request a call back and we'll be in touch at a time that suits you. 


Claire's story

Claire suffered a knee injury while out shopping and contacted us for help making a claim.

"I felt that I was in safe hands, and I thought… over to you now."

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There are laws around private property accidents that dictate who is liable in case of injury. This is known as occupier's liability and it means that the owner of the premises or property has a duty of care to all visitors. 

Visitors must be on the premises legally and have permission to engage in activity there for the owner's liability to remain in place. But, in the case of trespass, an owner still has a duty to warn of any potential hazards that could cause injury. 

Those who might be liable for a person's safety include landlords, councils, landowners and business owners. They should ensure they have the relevant risk assessments and safety precautions in place. 

If there have been breaches in health and safety protocols at the premises you were injured on, the owner could be found to be negligent. 


Because each private property accident is different, it's difficult to put an exact amount on the compensation you might receive. The final amount will be reached by considering two main factors: 

  • Special damages: These are any financial losses you've suffered because of your accident and can include loss of income, travel expenses and any medical costs.
  • General damages: This part of the compensation covers the physical and emotional suffering, which is assessed by an expert panel. 

Regardless of the injury you've suffered on private property, our panel of solicitors will use the Judicial College Guidelines to calculate the compensation amount you can claim for.

You can use our compensation calculator below to get an estimate of what you could get. You can also speak to our team for more information. 


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Frequently asked questions...

Typically, if you've suffered an injury in the last three years because of an accident or medical mistake that wasn't your fault, then it's likely you have a compensation claim.

There are some cases where these criteria might be different. For example, if you're claiming on behalf of a child, you have three years from their 18th birthday to make a claim, regardless of how old they were when they were injured.

You can find out if you have a claim today by giving us a call on or by using our eligibility checker.

Yes, we're able to help with holiday accident claims . Your hotel, the hotel staff and every company you encounter on your travels all have a duty of care to provide you with a safe service.

If your claim is unsuccessful, then you pay nothing: it's as simple as that. No Win No Fee means there are no financial risks and no financial surprises when you make a compensation claim. 

We're here to give you the advice you need to make an informed decision about your claim. If we don't think you have reasonable grounds for a claim, either we (or the solicitor we appoint to discuss your case) will let you know there and then - and give you clear reasons why. 

There are no up-front costs involved and if you're within the time limits for making a claim, you're free to seek a second opinion elsewhere.

While each claim is different, the process will typically be as follows: 

  1. Contact our team: The initial step is to get in touch with us. This can be done by calling us on , via our online form or by requesting a call back. If you're unsure about whether you have grounds to make a claim, we can offer professional advice. We treat every case with understanding and empathy. 
  2. Advisor assessment: Our advisors will take the details of your case and let you know if you have a chance of claiming compensation. 
  3. Gather the evidence: Medical records, photographs, witness statements and any other evidence related to your accident on private property will be used to support your claim. 
  4. Present your case: If the other party accepts liability, the process will begin to negotiate your settlement. If they don't, we'll present your supporting evidence to progress your claim. 
  5. Reach a settlement: Most cases are settled without the need to go to court, but, in some cases, your claim might require a judge's opinion. If this happens, your solicitor will support you every step of the way and let you know what to expect. 

The majority of our cases are taken on a no win no fee basis, meaning you'll only pay if your claim is successful, so long as you have the appropriate insurance in place. Our expert panel of solicitors are experienced in handling private property accident claims, so you can be sure you'll receive professional advice and a high standard of service. 


This will depend on the nature of your claim. Your solicitor will aim to settle as soon as possible but varying factors can affect the timescale, such as the evidence that needs to be gathered and presented and whether the other party accepts liability.


Why choose National Accident Helpline for your private property accident claim?

Whether you're making a claim for an accident on private property or anything else, talk to our team of professionally trained helpline advisors. 

If we think you have a strong case to claim compensation, we'll refer you to our specialist panel of personal injury solicitors


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Begin your accident on private property claim today

If you're unsure whether you have a claim or just want a bit more information about how we can help, contact our team online or by calling . We offer a free initial chat with no obligation to continue with your claim. If you want to find out an estimate of what settlement you could receive, don't forget to take a look at our compensation calculator.