Our solicitors can help make it right
With years_since years' experience, our no win no fee lawyers are some of the best in the UK. They have helped thousands of people injured in accidents that weren't their fault.
During that time, we've seen how much of a difference compensation can make to people's lives.
Compensation can cover the pain and suffering that you've had to go through. It can pay for the expenses of your injury such as time off work and medical treatment. Importantly, it can help you to get the support that you need during your recovery, and into the future. All our lawyers use the Judicial Guidelines to work out how much to which you could be entitled.
Whether you have experienced medical negligence, a personal injury or otherwise, we can help. Get in touch with our specialist advisors on or fill out our simple online form. We offer free, impartial advice and there's never any pressure to make a claim.
During your call with us, we'll answer all your questions. We'll help you to understand the claims process and whether you could make a no win no fee claim. What's more, we'll take the stress out of finding the best solicitor for your case.
Who are National Accident Helpline's no win no fee solicitors?
Our network of specialist lawyers spans the UK. This means that we try, where possible, to put you forward to the best no win no fee solicitors for your case who is nearby.
We hold our panel of no win no fee solicitors to high standards, too. As part of this, we monitor the service that they're providing to make sure that you're getting the best possible help.
After we introduce you to your solicitor, they will be your point of contact throughout your claim. They'll keep you updated on any progress, and make sure that you're getting the that you need.
They'll also arrange the paperwork and help you to understand the process, the law, and your legal rights.
What do clients think of National Accident Helpline's service?
We're the UK's leading personal injury specialists and we work closely with the best no win no fee solicitors to deliver great service to our customers.
We've even earned ourselves a coveted 'Excellent' rating on the independent customer review platform Trustpilot. You can read no win no fee solicitor reviews there or have a look at some of our no win no fee case studies here.
How we choose our solicitors to handle your claims
Our no win no fee solicitors are the best because they work with compassion. They'll empathetically support you throughout your case, keeping you clearly informed while they seek out solutions.
Frequently asked questions...
In the vast majority of cases, a successful claim is one where your solicitor negotiates an acceptable settlement for you with the other side's insurance company.
In the small number of successful cases that are decided in Court, a Judge will decide your damages award. Once the gross amount of damages is paid, your solicitor will deduct only the fees they agreed with you when they took on your case.
They then transfer the net payment to your bank account. If your claim is unsuccessful, you owe nothing.
If your claim is unsuccessful, then you pay nothing: it's as simple as that. No Win No Fee means there are no financial risks and no financial surprises when you make a compensation claim.
We're here to give you the advice you need to make an informed decision about your claim. If we don't think you have reasonable grounds for a claim, either we (or the solicitor we appoint to discuss your case) will let you know there and then - and give you clear reasons why.
There are no up-front costs involved and if you're within the time limits for making a claim, you're free to seek a second opinion elsewhere.
Up until 2013, the claimant kept 100% of any damages award and solicitors' costs were paid by the other side's insurers. This was deliberately changed in the Legal Aid, Sentencing and Punishment of Offenders (LASPO) Act 2012 to make the cost burden more proportionate for the defending side.
Today, the law says that a No Win No Fee solicitor can deduct a 'success' fee for their services from the gross amount you're awarded in a successful claim: this is normally around 25%. There are no up-front costs.
At the start of the claim, your solicitor may need to take out a special legal protection insurance policy for you. This pays the costs if your claim were to fail and ensures claiming is risk free.
We guarantee that all of our panel solicitors will never ask you for any up-front charges to manage your case. Our approved solicitors will always detail the fees as part of the agreement between you before taking on your case. This means there are never any financial surprises. If your claim is unsuccessful, you owe nothing.
Is speaking to a solicitor right for you?
We're the best people to speak to following an accident because we can offer free, impartial advice about your compensation and we'll never pressure you into starting a claim.
This means that we can let you know if we believe that you have a claim and whether we think that you should speak to a solicitor, without you having to contact one yourself.
If we do advise that speaking to a no win no fee solicitor is right for you, then, with your permission, we'll put your name forward to one on the same call.
All our advice is provided in plain English, too. That way, even if your case is complex, you'll be able to understand the specifics of your case throughout the process.
How to start a no win no fee claim
The first step is to get in touch with us for free on {{ medtel }] or request a call back using our online form. Your call with us will be completely free - you're under no obligation to make a claim.
We'll listen to everything you say and will be happy to answer all your questions. We'll also try to get a better understanding of what happened and the effects it has had on your life. This is so we can let you know whether we think you can make a claim.
If you decide you'd like to take the next steps, we can pass you on to one of our no win no fee solicitors. Because we have so many carefully selected solicitors on hand, we'll put you in touch with the best no win no fee accident solicitors for your case.
Your solicitor will get in touch with the other party and negotiate on your behalf. They'll consider the full effects of your injury and do everything they can to make sure you receive the full amount you're owed.
What is the process when using our no win no fee solicitors?
- Get in contact to see if you could claim
- Appoint a solicitor
- Consult with your solicitor and assess your case
- Pre-action protocols are set out and submitted
5a. Liability is admitted by the opposing side (this is the case with most claims)
or
5b. Liability is denied by the opposing side and the case is decided by a judge in court
- The claim is settled
What happens if my no win no fee claim is successful?
In most cases, a successful claim is one where your solicitor negotiates an acceptable settlement for you with the other side's insurance company.
In the small number of successful cases that are decided in court, a judge will decide your damages award. Once the gross amount of damages is paid, your solicitor will deduct only the fees which they agreed with you when they took on your case. They then transfer the net payment to your bank account. If your claim is unsuccessful, you owe nothing.
What happens if my claim is unsuccessful or if you think I don't have grounds for a claim?
If your claim is unsuccessful, then you pay nothing: ; it's as simple as that. No win no fee means that there are no financial risks and no surprises when you make a compensation claim.
We're here to give you the advice that you need to make an informed decision about your claim. If we don't think that you have reasonable grounds for a claim, either we (or the solicitor we appoint to discuss your case) will let you know there and then -- and give you clear reasons why.
There are no up-front costs involved and, if you're within the time limits for making a claim, you're free to seek a second opinion elsewhere.
Should I tell my solicitor everything?
You should always tell your no win no fee solicitor the facts of your case so that they can effectively fight your case. Their code of conduct includes a duty of confidentiality. This means that they won't unnecessarily disclose any feature of your case.
They may be ordered by the court to disclose certain documents and, under the rules of standard disclosure, must disclose information on the documents upon which the case relies, or they could damage their or the opposing party's case.
If you're unsure, your solicitor will be able to talk you through confidentiality rules when you have your consultation.
What if I'm not happy with my current solicitor?
If you are currently receiving legal advice and aren't happy with the level of service you're that receiving, it's perfectly fine for you to change solicitors.
You will need to pay for any services that you have received but, after payment, you can move your case to a new solicitor. Get in touch to find out how we can help if you're not happy with your current legal representation.
What's the percentage fee that a UK no win no fee solicitor takes in a successful claim?
Up until 2013, the claimant kept 100% of any damages award and solicitors' costs were paid by the other side's insurers. This was deliberately changed in the Legal Aid, Sentencing and Punishment of Offenders (LASPO) Act 2012 to make the cost burden more proportionate for the defending side.
Today, UK law says that a no win no fee solicitor can deduct a 'success' fee for their services from the gross amount that you're awarded in a successful claim: ; this is normally around 25%. There are no up-front costs.
At the start of the claim, your solicitor may need to take out a special legal protection insurance policy for you. This pays the costs if your claim were to fail and ensures that claiming is risk- free.
We guarantee that all of our panel solicitors will never ask you for any up-front charges to manage your case. Our approved solicitors will always detail the fees as part of the agreement between you before taking on your case. This means that there are never any financial surprises. If your claim is unsuccessful, you owe nothing.
Making a no win no fee claim in Scotland
The no win no feesystem works the same way in Scotland as it does in other areas of the UK. This means that you can still make a claim with us through some of the best no win no fee solicitors in Scotland.
From Gretna to Inverness and everywhere in between, we can help you with any questions you might have about making a no win no fee claim in Scotland.
As with claims in England, there are some cases where we can't offer you our no win no fee agreement. These are rare, but we'll let you know if it's not possible for your accident.
Is National Accident Helpline a claims management company?
Is National Accident Helpline a claims management company?
No, we're not. National Accident Helpline is an independent personal injury advice brand belonging to the legal practice National Accident Law. As a UK-based law firm, we are regulated by the Solicitors Regulation Authority (SRA), an independent professional standards and ethics body that licences all solicitors in England and Wales. Our SRA registration number is 655606.
Claims management companies (CMCs) are regulated by the Financial Conduct Authority (FCA). A CMC does not have its own law firm. All personal injury claims we undertake are done so by National Accident Law. We also work in collaboration with a nationwide network of personal injury law firms. Each is selected carefully and continually monitored by us to ensure they meet regulatory standards and our own ethics and values.