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Our solicitors can help you make it right

With over years_since years' experience, we've helped thousands of people injured in accidents that weren't their fault.

During that time, we've seen how much of a difference compensation can make to people's lives.

Not only can compensation cover the pain and suffering you've had to go through, but it can also pay for the expenses of your injury such as time off work and medical treatment. It can help you get the support you need during your recovery, and into the future.

Get in touch with our specialist advisors on or fill our our simple online form - we offer free, impartial advice and there's never any pressure to make a claim.

During your call with us, we'll answer all your questions and help you understand the claims process andwhether you could make a no win no fee claim. We'll take the stress out of finding the right solicitor for your case too.

Our network of specialist lawyers spans the UK. This means we try, where possible, to put you forward to the best no win no fee solicitors for your case who is nearby.

We hold our no win no fee solicitors to high standards too. As part of this, we monitor the service they're providing to make sure you're getting the best possible help.

After we introduce you to your solicitor, they will be your point of contact throughout your claim. They'll keep you updated on any progress, and make sure you're getting the legal support you need.

They'll also arrange the paperwork and help you understand the process, the law and your legal rights.

How we choose our solicitors to handle your claims

Find out more about our solicitor firms and the standards we hold them to.

Find out more about our solicitor firms and the standards we hold them to.

Frequently asked questions...

In the vast majority of cases, a successful claim is one where your solicitor negotiates an acceptable settlement for you with the other side’s insurance company. 

In the small number of successful cases that are decided in Court, a Judge will decide your damages award. Once the gross amount of damages is paid, your solicitor will deduct only the fees they agreed with you when they took on your case. 

They then transfer the net payment to your bank account. If your claim is unsuccessful, you owe nothing.

If your claim is unsuccessful, then you pay nothing: it’s as simple as that. No Win No Fee means there are no financial risks and no financial surprises when you make a compensation claim. 

We’re here to give you the advice you need to make an informed decision about your claim. If we don’t think you have reasonable grounds for a claim, either we (or the solicitor we appoint to discuss your case) will let you know there and then - and give you clear reasons why. 

There are no up-front costs involved and if you’re within the time limits for making a claim, you’re free to seek a second opinion elsewhere.

Up until 2013, the claimant kept 100% of any damages award and solicitors’ costs were paid by the other side’s insurers. This was deliberately changed in the Legal Aid, Sentencing and Punishment of Offenders (LASPO) Act 2012 to make the cost burden more proportionate for the defending side.

Today, the law says that a No Win No Fee solicitor can deduct a 'success' fee for their services from the gross amount you’re awarded in a successful claim: this is normally around 25%. There are no up-front costs.

At the start of the claim, your solicitor may need to take out a special legal protection insurance policy for you. This pays the costs if your claim were to fail and ensures claiming is risk free.

We guarantee that all of our panel solicitors will never ask you for any up-front charges to manage your case. Our approved solicitors will always detail the fees as part of the agreement between you before taking on your case. This means there are never any financial surprises. If your claim is unsuccessful, you owe nothing.

We're the best people to speak to following an accident because we can offer free, impartial advice about your compensation and we'll never pressure you into starting a claim.

This means we can let you know if we think you have a claim and whether we think you should speak to a solicitor, without you having to contact one yourself.

And if we feel speaking to a no win no fee solicitor is right for you, with your permission, we'll put your name forward to one on the same call.

The first step is to get in touch with us for free on {{ medtel }] or request a call back using our online form. Your call with us will be completely free - you're under no obligation to make a claim.

We'll listen to everything you say and will be happy to answer all your questions. We'll also try to get a better understanding of what happened and the effects it has had on your life. This is so we can let you know whether we think you can make a claim.

If you decide you'd like to take the next steps, we can pass you on to one of our no win no fee solicitors. Because we have so many carefully selected solicitors on hand, we'll put you in touch with the best no win no fee accident solicitors for your case.

Your solicitor will get in touch with the other party and negotiate on your behalf. They'll consider the full effects of your injury and do everything they can to make sure you receive the full amount you're owed.

We're the UK's leading personal injury specialists and we work closely with the best no win no fee solicitors to deliver great service to our customers.

We've even earned ourselves a coveted 'Excellent' rating on the independent customer review platform Trustpilot. You can read no win no fee solicitor reviews there or you can read some of our no win no fee case studies here.

The no win no fee system works the same way in Scotland as it does in other areas of the UK. This means you can still make a claim with us through one of our associated no win no fee solicitors in Scotland.

From Gretna to Inverness and everywhere in between, we can help you with any questions you might have about making a no win no fee claim in Scotland.

As with claims in England, there are some cases where we can't offer you our no win no fee agreement. These are rare, but we'll let you know if it's not possible for your accident.

Is National Accident Helpline a claims management company?

No, we're not. National Accident Helpline is an independent personal injury advice brand belonging to the legal practice National Accident Law. As a UK-based law firm, we are regulated by the Solicitors Regulation Authority (SRA), an independent professional standards and ethics body that licences all solicitors in England and Wales. Our SRA registration number is 655606.

Claims management companies (CMCs) are regulated by the Financial Conduct Authority (FCA). A CMC does not have its own law firm. All personal injury claims we undertake are done so by National Accident Law. We also work in collaboration with a nationwide network of personal injury law firms. Each is selected carefully and continually monitored by us to ensure they meet regulatory standards and our own ethics and values.