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If you've suffered a neck injury, we could help you get compensation

A neck injury can have a lasting effect on you and your life. It can affect your mobility and everything you do in your daily routines and activities, from working to sleeping. And unfortunately, severe neck injuries can lead to numbness - or even paralysis, damaging the nerve signals from your brain to other parts of your body.

In the short term, your injury may have left you dependent on somebody else or in pain, affecting your mood and mobility.

Our 26 years' experience working with personal injury claims means we understand the effects a neck injury can have on your life and can assess whether you may be entitled to compensation. 

Most neck injury compensation claims can be made on a no win no fee basis, so there's no financial risk to you, providing you have the appropriate insurance in place. We can arrange this for you.

We're proud of the work we do helping people like you get the compensation they deserve following a neck injury. So, if you're ready to discuss your situation, you can call us for free today on .

You can also continue reading this page for more information on neck injuries, making a claim and typical neck injury settlement amounts.

When you call us to find out if you do have a neck injury claim, we'll be able to answer any questions you might have.

We're not solicitors, which means we can give you free and confidential advice about making a compensation claim for your neck injury.

Our advice will be based on our years_since years working with neck injury claims like yours and, using our experience, we can let you know if we think you have a claim.

If we think you do have a claim for your neck injury, and you agree we can pass on your details, we'll put you in contact with a specialist lawyer.

Your specialist lawyer will be on hand throughout your claim to answer any questions you have.

They'll also negotiate your neck injury compensation amount on your behalf and contact the responsible party so you don't have to.

During the neck injury claim process, your lawyer will ask your permission to access your medical records and invite you to attend a free medical assessment.

Contacting us about your neck injury means that you can get clear, impartial advice before starting your compensation claim.

Our team of solicitors and lawyers can handle claims on a no win no fee basis, so there is no financial risk as long as you have the correct insurance. You can read more about how this works on our what is no win no fee page.

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What different types of neck injury can I claim compensation for?

Neck injuries vary in severity and can cause discomfort, pain and various other short and long-term effects. And as everything is connected, it's common to experience problems with your shoulders and back too. If this is something you're experiencing, we could help you claim neck and back injury compensation.  

Here we look two different types of neck injury you could have suffered:


Whiplash is an injury to the soft tissue in your neck. If your head moves unexpectedly and abruptly, it can cause the soft tissue in your neck to strain, leading to whiplash.

The most common cause of whiplash neck injuries are road traffic accidents, but this isn't always the case. Your whiplash may have been the result of a sports accident or a slip or fall, for example. Whatever the cause, if your accident was caused by somebody else, you may be entitled to whiplash neck injury compensation.  

Sometimes the signs and symptoms of a neck injury can take time to develop. You may feel fine immediately after an incident on the road for example, only to begin suffering car accident neck injury symptoms such as stiffness and headaches later on.

Fracture to the vertebrae

Another type of neck injury is a fracture on your vertebrae, commonly referred to as a broken neck.

This could have been caused by a sudden impact during a road traffic accident, or by any form of movement that caused your neck to move abruptly. Again, if the cause wasn't your fault, you could be able to make a claim for broken neck compensation

If you think you've suffered a fracture on your vertebrae, you should seek medical attention as soon as possible. Fractures to your vertebrae can be particularly serious and life-changing as they are a fracture to your spine, causing one part of your spine to rub against another. 

If you have suffered a fracture to your vertebrae, you're probably in severe pain too. Seeking a medical professional's advice can help minimise your pain through prescriptions and specialised treatment.

The rules for making a small personal injury claim following a road traffic accident changed on 31st May 2021. The government introduced a tariff for whiplash claims linking compensation awards to the duration of the injury. They are designed to reduce the number and cost of exaggerated or fraudulent claims plus reduce motor insurance premiums for drivers. The changes mean:

  • The small claims general damages limit will rise for road traffic accident injuries from £1,000 to £5,000.
  • Compensation for soft tissue and whiplash injury claims is now fixed, banded by severity, and lower than before.
  • People can no longer recover their legal costs from the other side in a small claim. These will now be deducted from compensation awards up to £5,000.'
  • Some other minor road traffic accident injuries - like simple fractures - are now classed as a small claim.
  • People now have the option to make a small road traffic accident claim themselves online, without needing help from a solicitor.

The changes do not affect vulnerable road users (like pedestrians or cyclists) and do not apply to other types of personal injury claim like accidents at work, accidents in public or medical negligence cases

When you contact National Accident Helpline we'll put you in touch with a specialist solicitor who can provide an immediate needs assessment and identify what is important to you and your family.

How we can help you cope after a serious or life-changing injury

When you contact National Accident Helpline we'll put you in touch with a specialist solicitor who can provide an immediate needs assessment and identify what is important to you and your family.

How much neck injury compensation could I get?

There's no quick and easy answer to the question of how much to expect for neck injury compensation. 

Knowing the average neck injury settlement is unlikely to be useful, as your potential amount will depend on the details of your case. Rest assured, we will work to make sure you receive an appropriate figure if we agree to take on your claim. 

Your lawyer will calculate your potential neck injury compensation payout based on the severity of your injury and how it has affected your daily life. They could take into consideration:

  • The severity of your injury and its lasting impact
  • How long it will take for you to recover 
  • Any loss of earnings due to time taken off work
  • Any additional spend, such as travel or medical expenses
  • Any care you may have received, even if it was from a relative     

It's worth knowing that there are two types of neck injury compensation. General damages cover the pain and suffering caused by your injury, while special damages cover any financial losses you suffered as a result. 

The Judicial College, part of the Ministry of Justice, sets the guidelines for general damages neck injury settlement amounts in the UK. But as an example, depending on the severity of an injury through to recovery time, the average settlement for a car accident causing a minor back and neck injury could range from £240 to £4,345 in general damages.

Why not try our UK neck injury compensation calculator to see an estimate of the compensation you could claim. If you'd like us to proceed with your case, we'll be able to give you a more accurate idea of your neck injury claim value once we've been able to gather all the necessary evidence.

Who pays my neck injury compensation?

The party responsible for your accident will be required to pay your compensation. The responsible party will vary, depending on the type of accident that caused your neck injury.

If you were hurt on the road then your car accident neck injury settlement will be paid by the other party's insurance company.

If the driver cannot be traced or is uninsured, then the Motor Insurers' Bureau will cover the costs of your car accident neck injury claim.

You can read more about who pays your compensation when your injury is caused by a road accident here.

If you were injured in a public place, the person or organisation responsible for it will be required to pay your compensation. This could be a supermarket owner, Highways England, Transport Scotland, the Welsh Government or a local authority, depending on where your accident happened. You can read more about public injury claims here.

If you were injured at work, then your employer's insurance will cover the cost of your compensation.

If your employer is responsible, you don't need to worry about being treated any differently because you have made a neck injury at work compensation claim. This would be illegal.

You also shouldn't worry about the financial impact this might have on your employer. By law, they are required to have insurance to cover the cost of workers' compensation settlements for neck injuries.

You can read more about making a compensation claim after an accident at work here.

How do I start my neck injury claim?

You can start your neck injury compensation claim in three ways.

You can call us for free on  and we'll speak to you about your claim. Or you can complete your details into one of our forms, and we'll call you back.

Alternatively, you can enter your details in our online claim form here.

How do I know if I'm eligible to make a neck injury claim?

You're likely to be able to claim compensation if your injury was somebody's else fault, either by negligence or accident. If this injury had an impact on your life, then you may be entitled to compensation.

Read more on our eligiblity page, or call us on  to discuss your experience.