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A neck injury can have a lasting effect on your life

We know that your neck injury will have affected your mobility and daily life. Severe neck injuries can lead to numbness, or even paralysis, damaging the nerve signals from your brain to other parts of your body.

Short term, your injury may have left you dependent on somebody else or in pain, affecting your mood and mobility.

Our 26 years' experience working with personal injury claims means we understand the effects a neck injury can have on your life and can assess whether you may be entitled to compensation.

We're proud of the work we do helping people like you get the compensation they deserve following a neck injury. So, if you're ready to discuss your injury, you can call us for free today on .

You can also continue reading this page for more information on neck injuries and making a claim.

When you call us to find out if you do have a neck injury claim, we'll be able to answer any questions you might have.

We're not solicitors, which means we can give you free and confidential advice about making a compensation claim for your neck injury.

Our advice will be based on our 26 years working with neck injury claims like yours and, using our experience, we can let you know if we think you have a claim.

If we think you do have a claim for your neck injury, and you agree we can pass on your details, we'll put you in contact with a specialist solicitor.

Your specialist solicitor will be on hand throughout your claim to answer any questions you have.

They'll also negotiate on your behalf and contact the responsible party so you don't have to.

During your neck injury claim, your solicitor will ask your permission to access your medical records and invite you to attend a free medical assessment.

Contacting us about your neck injury means that you can get the advice you want before starting your compensation claim.

All of our solicitors can handle your claim on a no win no fee basis, which you can read about on our what is no win no fee page.

More customer stories

We know that neck injuries vary in severity and can cause discomfort and pain. Perhaps you've experienced one of the types of neck injury below?


Whiplash is an injury to the soft tissue in your neck. If your head moves unexpectedly and abruptly, it can cause the soft tissue in your neck to strain, leading to whiplash.

The most common cause of whiplash neck injuries is a road traffic accidents, but this isn't always the case. Your whiplash may have been the result of a sports accident or a slip or fall, for example.

Sometimes, the pain of a whiplash injury can take time to develop, so you may feel fine immediately following an accident, only to begin suffering neck pain at a later date.

Fracture to the vertebrae

Another type of neck injury is a fracture on your vertebrae.

This could have been caused by a sudden impact during a road traffic accident, or by any form of movement that caused your neck to move abruptly.

If you think you've suffered a fracture on your vertebrae, we recommend seeking medical attention as soon as possible. Fractures to your vertebrae can be particularly serious and life-changing as they are a fracture to your spine, causing one part of your spine to rub against another. We know that if you're suffering a fracture to your vertebrae you're probably in pain too. Seeking a medical professional's advice can help minimise your pain through prescriptions and is applicable specialised treatment.

When you contact National Accident Helpline we'll put you in touch with a specialist solicitor who can provide an immediate needs assessment and identify what is important to you and your family.

How we can help you cope after a serious or life-changing injury

When you contact National Accident Helpline we'll put you in touch with a specialist solicitor who can provide an immediate needs assessment and identify what is important to you and your family.

How is my neck injury compensation is calculated?

Your compensation is calculated according  to the severity of your neck injury and how it has affected your daily life.

This means your solicitor will take into consideration:

  • How long it will take for you to recover
  • The severity of your injury and its lasting impact
  • Any loss of earnings due to time taken off work
  • Any additional spend, such as travel or medical expenses
  • Any care you may have received, even if it was from a relative

Who pays my neck injury compensation?

The party responsible for your accident will be required to pay your compensation. The responsible party will vary, depending on the type of accident that caused your neck injury.

If a road accident caused your neck injury then your compensation will be paid by the other party's insurance company.

If the driver cannot be traced or is uninsured, then the Motor Insurers' Bureau will cover the costs of your compensation.

You can read more about who pays your compensation when your injury is caused by a road accident here.

If you were injured in a public place, the person responsible for the public space will be responsible for paying your compensation. This could be the supermarket owner or Highways Agency, depending on where your accident happened. You can read more about public injury claims here.

If you were injured at work, then your employer's insurance will cover the cost of your compensation.

If your employer is responsible, you don't need to worry about being treated any differently because you have made a claim - this would be illegal.

You also shouldn't worry about the financial impact this might have on your employer as, by law, they are required to have insurance to cover the cost of your claim.

You can read more about making a compensation claim against your employer here.

How do I start my neck injury claim?

You can start your neck injury claim in three ways.

You can call us for free on  and we'll speak to you about your claim. Or you can complete your details into one of our forms, and we'll call you back.

Alternatively, you can enter your details in our online claim form here.

How do I know if I'm eligible to make a neck injury claim?

You're likely to be able to claim compensation if your injury was somebody's else fault, either by negligence or accident. If this injury had an impact on your life, then you may be entitled to compensation.

Read more on our eligiblity page, or call us on  to discuss your experience.