Helping you claim for train accident compensation
While travelling by train is by far the safest mode of transport in the UK, sadly accidents do happen. According to the Office for Rail and Road (ORR), in 2020-21 67% of train accidents occurred on the mainline, 32% on the London Underground and 1% on trams, metros and other non-Network Rail modes of transport.
Whether you're a passenger or a member of the workforce, if you're involved in a train accident that wasn't your fault and sustained an injury, whether physical or mental, we know the far-reaching implications it can have. It may be the furthest thing from your mind, but our panel of expert train injury lawyers may be able to help you get the compensation you need for your recovery.
If you've endured a train injury following an accident, get in touch today. Our expert advisors are waiting to hear how we can help you. You can fill in our callback form to arrange a chat at a time that suits you or simply call us on . Alternatively, you can see if you are eligible to make a claim and start your claim online with our market-leading claim online tool.
We can give you the help you need
We believe everyone should be entitled to compensation following an accident that wasn't their fault, which is why the majority of our train accident claims are taken on a no win no fee basis, making it completely risk-free for you. That means if your train accident claim is unsuccessful, you'll have nothing to pay.
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What are the common types of injuries caused by train accidents?
What are the common types of injuries caused by train accidents?
Because no two train accidents are the same, injuries can take many forms. These include, but are not limited to:
- Brain or head injuries
- Spinal injuries
- Neck injuries
- Hip injuries
- Amputation
- Fatal injuries
- Fractures
- Crush injuries
- Scarring
From data released by the ORR, there were 414 severe injuries that required hospitalisation to mainline passengers and members of the public in 2020-21. Furthermore, there were 1,628 non-severe injuries at stations or on trains that did not require attention at a medical facility.
The most common specified reason for an injury among the mainline workforce was slips, trips and falls.
Am I eligible to claim train injury compensation?
Am I eligible to claim train injury compensation?
Whether you're a passenger who sustained an injury at the train station or an employee who suffered train crash injuries, if your accident was in the last three years, you may be eligible for train injury compensation.
When you get in touch on or via our callback form, our advisors will listen carefully to your story to understand what happened to you before letting you know whether we think you would be successful with a train injury claim.
What is a no win no fee train injury claim?
What is a no win no fee train injury claim?
A no win no fee claim means that you'll only pay our fees if your train injury claim is successful. Also known as a conditional fee agreement (CFA), they help ensure everyone gains access to the legal representation they need without fear of excessive bills following an unsuccessful claim.
National Accident Helpline believes everyone deserves fair legal representation, which is why most of our train injury claims are offered on a no win no fee basis. If your train injury claim is successful, you'll pay your solicitor a pre-agreed percentage of your compensation. This will be deducted before you receive your settlement.
While we don't anticipate that you would lose your train accident claim, should you be unsuccessful there will be no financial repercussions for you provided you have the correct cover in place.
Do I need no win no fee insurance?
Do I need no win no fee insurance?
We want you to have complete peace of mind when making your train injury claim, which is why we recommend taking out After the Event (ATE) insurance. This is something we can organise and is simply a policy that makes your claim completely risk-free.
It is designed to cover all the legal expenses on your behalf, so you won't have to pay any legal fees if you lose. The premium is only paid if your claim is successful, and it will be deducted from your total train injury compensation.
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Martin contacted us when he was hit by a car, tearing two ligaments in his knee and he couldn't work for weeks. We paired him up with a specialist solicitor who handled his case. When his compensation was paid, Martin was able to pay his rent up to date, get his car back on the road, and move on with his life.
Read more customer storiesHow much train injury compensation could I receive?
How much train injury compensation could I receive?
We know that no amount of compensation can ever make up for what you've endured, but it can help give you the financial support you need and the closure you deserve.
The amount of train injury compensation you receive is dependent on several factors, including:
- The type of injury sustained
- The long-term impact it could have
- The expected loss of income/earnings following your train injury
- Your pain and suffering
Our train injury lawyers use the 15th edition of the Judicial College Guidelines as a guide for the amount of compensation you could receive.
If you're claiming on behalf of a spouse, child or parent who was involved in a fatal train accident, you will be entitled to damages under the Fatal Accidents Act 1976. If the incident occurred after 1 May 2020, you could be entitled to £15,120. The sum is £12,980 if the accident occurred before that date.
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Frequently asked questions...
Quite simply, yes. If you're thinking of making a claim on behalf of a friend or loved one, then it's likely we can help you.
To find out more information please visit our claiming on behalf of someone else page.
Is my train accident claim likely to go to court?
Is my train accident claim likely to go to court?
We know that going to court sounds scary, but we want to reassure you that we'll be with you to support you through the whole process.
If the liable party doesn't admit fault, your train injury lawyer may start court proceedings. However, it is highly unlikely that your case will ever make it to court.
If your claim does go to court, we'll talk you through the whole process so you'll know exactly what to expect.
Rob Pike received £1,500 after a vehicle reversed into his parked car
A lot of people worry about making a personal injury claim because they think it'll be stressful and that they'll have to do a lot of the work themselves - but my solicitor handled everything for me
How does the claims process work?
How does the claims process work?
If you're suffering from major injuries from being hit by a train or a minor injury following a slip at a train station, the last thing you want is a long and complicated process.
If we think you have a legitimate claim, the process will typically follow these steps:
- You will be appointed your own train accident lawyer with whom you will communicate. They will begin by listening to what happened to you and getting an understanding of the injuries you're now living with following your train injury.
- They will then gather as much evidence as possible to strengthen your case. This could be photographs, witness statements and medical records.
- Once they have everything they need, they will contact the relevant parties and inform them of the train injury claim you are making against them.
- If the other party accepts the blame, your case could be resolved relatively quickly. If they don't, your train accident lawyer will begin negotiations on your behalf. They may even begin court proceedings.
- If your train accident claim is successful, you'll receive your train injury compensation and your solicitor will take a pre-agreed percentage. If you lose your claim, there will be nothing for you to pay.
When you're ready to talk about your train injury, we'll be here for you. We'll be able to provide you with invaluable legal advice and there's no obligation to choose us to represent your train injury claim.
Contact us on when you're ready and we'll be waiting to help you get the train accident compensation you need. Alternatively, complete the form below with a few basic details and we'll call you back at no charge.