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We can help you make an A&E negligence claim

Rushing to accident and emergency can be extremely stressful, especially if you or a loved one has been involved in a serious incident. Even less serious injuries can make a trip to A&E uncomfortable. 

Becoming ill or suffering a further injury while being treated in A&E can make a stressful situation even worse. It can also leave you needing further medical treatment and with financial burdens beyond your control. 

Seeking A&E compensation might not be the first thing on your mind when you are trying to recover. However, if your additional illness or injury was caused by A&E negligence, you could be eligible to make a claim. 

Perhaps most importantly, a successful A&E claim can take some of the financial pressure of you and your family - helping you to focus on your recovery. Your claim could help you cover the costs of:

  • Loss of earnings due to time off work
  • Medical treatment and physical therapy
  • Rent or mortgages payments while you're unable to earn
  • Adaptations that are needed for you to use your home or vehicle
  • Travel and accommodation fees associated with your medical care

We understand that you have been through a lot and want to help make the A&E compensation claims process as hassle-free as possible. That's why we will connect you with the right solicitor for your case and cut out all the legal jargon, so you know exactly what to expect when you claim.

What is A&E negligence?

Accident and emergency departments provide a critical service for patients needing the most urgent care. Due to its nature, an A&E department is usually a fast-paced, high-pressure environment, one that works hard to treat patients effectively and efficiently. 

However, subsequent injury or illness can happen to patients after visiting A&E. If this subsequent illness or injury was caused by an action or inaction of the medical professional on duty, that would be classed as A&E negligence

You may be entitled to claim compensation due to accident and emergency negligence if you suffered illness or injury that wasn't your fault after visiting an accident and emergency department for treatment.

No matter the nature of the illness or injury you have suffered, we may be able to help you make a claim. You can get in touch with us on . Or, if you prefer, request a callback at a time that suits you. We will be able to tell you whether you have a claim and answer any questions you might have.

What constitutes A&E negligence?

A&E negligence usually happens during diagnosis or treatment. The medical professional who treats you in A&E will act to treat you effectively and diagnose your symptoms accurately. 

Unfortunately, mistakes can happen. If you have been unlucky and suffered due to one of the following mistakes, you could be eligible to make an A&E compensation claim.


Misdiagnosis can happen for a number of reasons while you are being examined and treated at accident and emergency. Common reasons misdiagnosis occurs include:

  • Errors in examining a patient or noting their symptoms incorrectly
  • Failings in completing the correct medical investigations such as scans, X-rays and fluid tests
  • Misunderstanding a patient's medical history
  • Incorrectly reading medical investigation results
  • Failing to admit patients to Accident & Emergency

Treatment error

An error in administering treatment can leave you in pain and suffering for longer than necessary. Common treatment errors at A&E include:

  • Delaying operating on a patient
  • Administering the incorrect treatment
  • Surgical negligence
  • Inadequate aftercare procedures
  • Neglecting or failing to note deterioration in a patient

The above represent some common causes that result in A&E negligence claims. However, if you don't see your cause above, don't worry, we could still help you. We have helped many people make successful accident and emergency claims - each with its own unique set of circumstances. 

Contact our team on for more information or fill in our secure online form to request a callback from one of our advisors.

What are common injuries and illness caused by A&E negligence?

Misdiagnosis and errors in treatment can cause a number of different illnesses and injuries. In a high-pressure environment like an accident and emergency department, there are some injuries and illnesses that are more common than others. 

Although your A&E medical professional will take care to treat you carefully and appropriately, some common illnesses and injuries that result in accident and emergency claims include:

However, accident and emergency negligence isn't limited to these conditions. Any illness or injury that you suffered as a result of negligence could make you eligible for A&E compensation.

How can A&E compensation help me?

It can take time to recover from any injury or illness that forced you to seek emergency treatment, especially if that injury was sustained in a serious accident. If you then become injured or ill after your treatment, your recovery time could be extended, leaving you with significant burdens on your finances, ability to work, daily life and the lives of your family. 

Our team are here to help you get back on track after a difficult period. We will look at the full picture, starting with the incident that led you to A&E through to your current situation, identifying where negligence occurred and the impact on your life. 

You can rest assured that if we take your case on, we'll seek the maximum compensation for everything you have endured as well as any costs you or your family have had to pay as a result.

For an estimate of how much compensation you could receive from an accident and emergency claim, use our online compensation calculator. This is a free service that estimates what you could be entitled to.

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Can I make a claim for A&E negligence compensation

If you meet the legal eligibility criteria, you could claim A&E compensation. The injury or illness you have suffered must have happened within the last three years and have been due to the negligence of the A&E department you were treated at. 

Due to the time restrictions on making accident and emergency claims, we recommend you contact us as soon as possible if you suffer accident and emergency negligence

If you are unsure about how long you have left to claim or if you have any queries about your eligibility to claim, get in touch with our advisors on now. We can help you determine whether you can make an A&E claim.

Frequently asked questions...

Let’s look at the health service. NHS Resolution is the body that oversees medical negligence claims against the NHS. Their figures show that there were 15,655 claims settled in 2018/19 and that damages were awarded on 8,712 occasions – that’s in almost 56% of cases.

Medicine is complex and so are claims made for negligence: if you think you’ve been affected, then come and talk to us. You’ll be able to chat through your circumstances with one of our expert legal support advisors - and we’ll give you the options you need to make an informed decision about what to do next.

Yes, you can. If they’re under 18, you’ll need to make the claim on their behalf. This is called being a litigation friend as is usually done by a parent, guardian or other responsible adult. You can also act as a litigation friend if your loved one has been so seriously injured that they are unable to make the claim themselves.

Compensation is always paid by the other side’s insurance company. In a road traffic accident injury claim, this will be their motor insurance company. For an injury at work, it will be employers’ liability insurer used by the firm you work for. For accidents in a public place it will be the public liability insurer of the council, business or landlord deemed legally responsible for your accident injury. This ensures no-one is hit with an unaffordable bill.

Our advice is never accept an early settlement offer from an insurance company without taking legal advice. The amount may well be lower than that to which you’re entitled. 

We’ll check your eligibility to claim and then pair you with one of our approved solicitors if you choose to proceed.

Can I make a no win no fee claim?

Yes. The majority of our cases are made on a no win no fee basis. If you make a claim with a no win no fee agreement, you will not pay any legal fees if your case is unsuccessful - as long as you have the correct insurance in place. But don't worry, we can help you organise that as well before you claim.

For successful accident and emergency claims, you will pay your legal team a pre-arranged percentage of your A&E compensation settlement. 

Under certain circumstances, it might not be possible to submit your claim using a no win no fee agreement. Your legal team will talk you through the reasons why if this applies to your case, leaving you with the final decision on whether to proceed with your A&E claim.

Why choose us for your A&E negligence claim?

With years_since years of experience behind us, we have helped more people get back on their feet than any other personal injury service. We are the UK's most trusted provider of advice, service and support when it comes to personal injury - earning us a coveted ‘Excellent' rating on Trustpilot

We strongly believe that if you have suffered due to someone else's negligence, your life shouldn't be upended by it. Every step of the way, we're here to guide you through the process and provide free, impartial advice on claiming accident and emergency compensation. Our team are committed to getting you the best possible support so you can make the best possible recovery.

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Compassionate and stress-free claims handling.
Compensation on a No Win No Fee basis means you'll never be out of pocket.
We've handled over 40,000 medical claims.
Trusted, friendly and confidential support when you really need it.

Get in touch with our advisors today

Starting an accident and emergency claim with us is simple. Get in touch with our friendly advisors on [medtel] for free. Alternatively, fill in our online form to request a callback at a time that suits you.


Becoming ill or injured whilst you're being treated or after your treatment can really take it's toll on your recovery. We want to make sure that you are getting all the support you need by making sure your A&E compensation claim is in capable hands so you no longer have to worry.

Patricia Westwalewicz

Senior Litigator, National Accident Law