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We can help you claim for a shopping accident

Shopping accidents often happen very suddenly, and can cause painful, long-lasting injuries such as broken bones and fractures, cuts, and whiplash. If you've been injured in a shop, shopping centre or supermarket then we know how shocking it can be.

All business owners must follow strict rules set out in The Occupiers' Liability Act 1957, and so they have a legal requirement to make sure you're kept as safe as possible. If the owner or manager of a shop has failed to follow safety regulations, then they may have put you at risk and may therefore be responsible for your injury.

You don't deserve to suffer because of somebody else's negligence, and your injury is likely to have had an impact on your daily life as well as your finances. We're here to guide you through the first steps of making a compensation claim, so that you can start to get things back on track.

Get in touch with our legally trained advisors on  for a free, friendly chat and to find out whether we think you can make a claim. There are no obligations when you speak to us, and we'll never push you into starting a claim.

Although shops and shopping centres may seem like relatively safe places, serious injuries can happen if health and safety regulations haven't been followed.

For example, if staff members haven't stacked shelves safely, then you could be injured by falling objects. This can also apply to signs hanging from the ceiling - if they haven't been secured properly there's a risk they could fall.

Shelves and other fittings with sharp edges can cause cuts, as can broken objects which haven't been cleared away or fixed.

Slips, trips and falls

Slips, trips and falls are a common type of shopping accident, often caused when floors are wet and slippery without any warning signs.

Floors can become wet because of the weather or because of spillages. In both cases, managers and shop owners should try to dry the floor as soon as possible, and should place warning signs in the meantime.

Slips and trips may also be caused when boxes, packaging and other items are left on the floor in aisles by staff, as well as by poorly maintained flooring or stairs.

We know that no amount of compensation can take away what you've been through, but in our years_since years of experience, we've seen how much of a difference compensation can make.

If you've been injured in a shopping accident, you may have had to take time off work with reduced or no pay, and this can have a serious financial impact on both you and your family.

You shouldn't have to deal with the stress of financial pressure on top of everything else, especially as you may have had to pay for private medical treatment or physiotherapy.

Your specialist solicitor will take the full impact of your shopping accident into consideration when making your personal injury claim, so that you're fully covered for the financial and emotional impacts it has had, as well as the pain you've had to endure.

Your compensation could help to cover:

  • Lost earnings
  • Medical treatment
  • Care, transport and accommodation costs
  • The impacts on your social life, hobbies, and sports
  • The impact on your family and those close to you
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We know that you may be feeling worried about getting in touch with us. It can be difficult to talk about a traumatic injury, and you may also feel that you're obliged to claim if you speak with us.

There's no need to worry. As part of our promise to you we'll never push you into making a claim. Our help is obligation-free, and we'll do everything we can to put you at ease.

If you're interested in making a claim or would like more information, you can get in touch with our legally trained advisors on . They'll be able to let you know whether they think you have a claim, as well as answering all your questions.

If you choose to go ahead, we can put you in touch with a specialist solicitor to handle your shopping accident claim. They'll negotiate on your behalf, and will keep you up to date throughout the whole process.

What is no win no fee?

All our solicitors can help you make your shopping accident claim on a no win no fee basis. This means that if your claim isn't successful, then you won't pay a penny.

Our no win no fee promise takes the risk out of making a claim, so you don't have to worry about being left with a bill you can't afford if your case isn't successful.