We can help you make a compensation claim as a passenger
We know that it's not just the driver who suffers as the result of a road accident, any passengers in the vehicle are just as likely to have been injured.
If you've been injured as a passenger in a vehicle, then we might be able to help you to claim compensation for your injury.
We have 26 years' of experience in helping people to make passenger accident claims. That means we know how serious car accident injuries can be and how they can have serious and long lasting effects on your life.
Suffering an injury can be expensive, as it can mean that you have to take time off work or pay for medical treatment, as well as a whole range of other expenses which can build up to make your situation more stressful than it needs to be.
Claiming compensation can help makes it easier for you to get back to your daily life as quickly as possible, by providing you and your family the financial support you need during this stressful time.
All of our specialist solicitors can help you to make a no win no fee claim. This means that if for some reason your case is not successful, you won't be charged a penny.
In some rare cases it's not possible to make a no win no fee claim. Although unlikely, your solicitor will let you know if this applies to you before you start your claim.
Starting a passenger accident claim
If you've been injured as a passenger in a vehicle in the last three years and the accident was somebody else's fault, then there's a very good chance that we'll be able to help you.
The first step to making a passenger accident claim is to contact us on . Our legally trained advisors are very experienced in dealing with cases like yours. They'll talk with you about what happened and will then be able to let you know straight away whether they think you have a claim.
At this point there is no obligation to continue with your claim, so if you're just looking for advice or would like your questions answered, we're always happy to help.
If you're eligible to claim and you give us your permission to continue, we'll pass the details of your injury onto one of our specialist solicitors and put you in contact with them.
Your solicitor will then give you a free legal consultation. They'll be able to talk you through the claims process step by step and will be happy to answer any questions you may have.
Your solicitor will then make contact with the other party and negotiate on your behalf, leaving you with the time to focus on other things.
Kayleigh Eastley was involved in a car accident as a passenger
I’d rate National Accident Helpline 5/5 and I’d definitely recommend the process to someone who found themselves in the same situation
What if the driver has no insurance?
All drivers are required by law to have insurance to cover the cost of compensation claims or damages to other road users. We know that sometimes reckless drivers don't have insurance. In this situation it would be unfair for you to be left out of pocket as a result of your injury.
So, if the driver who was at fault for your accident does not have insurance, you are still able to make a claim, as in these circumstances your compensation will be paid by the Motor Insurers' Bureau (MIB).
All UK motor insurance companies pay into the MIB's fund each year to cover the cost of road accidents where a driver is uninsured or can't be traced.
Find out more about who pays your road accident compensation.
Accidents caused by road conditions
If your passenger accident was the result of poor road conditions such as potholes or cracks in the road, then your claim will be made against the person or organisation responsible for the road's maintenance. This is likely to be your local council or the Highways Agency.
It's a requirement for roads to be properly maintained so that they are kept safe for road users. So if you've been injured as a passenger in a road accident caused by poor road conditions, then it's not your fault and you may be entitled to compensation for your injury.
It's important to remember that making a claim will draw attention to the fact that the road is badly maintained. This may prevent others from experiencing what you've gone through.
Claiming against a friend or family member
If you've been injured as a passenger in a vehicle driven by a friend or family member, we completely understand that you may feel uncomfortable or embarrassed about making a claim against them.
You may be worried that your compensation will leave that person out of pocket. Please don't worry, it's their insurance company who will pay their compensation, so you can be sure that your claim will not leave them with a bill that they can't afford, but will enable you to get your life back on track.
Car accidents can often happen because the driver was under the influence of drugs or alcohol. The legal alcohol limit for driers in England and Wales is 80 milligrammes of alcohol per 100 mililitres of blood.
If your friend or family member was over the limit and you were aware of this, then this is likely to affect the amount of compensation you could receive, but there's still a good chance you could claim. If you didn't know they were intoxicated, then this will have no effect on your compensation.
If you're still unsure about claiming or have any questions about our claims process, you can contact us on for free, confidential advice with no obligation to make a claim.
Accidents on public transport
You may have been injured while travelling on public transport, for example, as a passenger on a bus, train or in a taxi.
Public transport drivers have a duty of care to you and an obligation to drive safely and responsibly. If they've failed to do this and you have been injured as a result, then you may be able to make a compensation claim.
Below are some common causes of public transport passenger injuries:
- The bus or taxi you were a passenger on collided with another vehicle
- The bus driver pulled away while you were exiting the vehicle, causing you to fall
- Careless driving caused you to bump your head on the seat in front of you, fall off your seat or fall over on a bus
- The train you were a passenger on was involved in a collision
There are many other causes of injuries on public transport, so if you'd like to find out whether we think you have a claim, you can contact us on . Our advisors will talk with you about what happened and let you know straight away whether they think you're eligible.
Your call with us is free, confidential and there is no obligation to claim.
We know how serious motorcycle accidents can be and how easily and quickly they can happen. If you've been injured as a passenger on a motorcycle, you may be able to make a compensation claim to cover the pain and costs of your injury.
Alternatively, if you were driving and somebody else caused an accident to you and your loved one, we can help. Please visit our dedicated page on motorcycle accidents here.
Unfortunately, road accidents often result in serious injuries for passengers. If you've suffered a life-changing injury that has left you in pain, or unable to return to your normal routines we're very sorry and we understand how traumatic and upsetting this must have been.
We know that no amount of money can take away the pain and suffering that you may have experienced as a result of your injury. But claiming compensation can help to reduce the impact that your injury has on your finances so that you can concentrate on your recovery. Getting compensation for your injury means you'll have less to worry about.
When you feel ready to talk about what happened, you can call our friendly advisors on for free advice and information on how we can help you. We'll also be able to let you know whether we think you have a claim and will be happy to answer any questions.
To find out more about how we can help you, visit our serious injuries page.
The law on seatbelts
It's extremely important for your own safety that you wear a seatbelt when travelling in a car.
The law states that every passenger over the age of 14 must wear an adult seatbelt if it is available and that children under the age of 14 must either wear a child restraint or a normal seatbelt.
We advise that you always wear a seatbelt to reduce the chances of injury. If you've been injured as a passenger in a road accident and you weren't wearing one, then you may still be able to make a compensation claim, but it's likely that you will receive less.