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Understanding falls from height

Working at height can be dangerous, regardless of the job you do. You might be working on scaffolding, up a ladder, or on steps in a warehouse, whatever the reason, you might be at risk of serious injury if safety precautions aren't taken.

Falling from height can have a significant impact on both your physical and mental wellbeing.

Not only do the injuries caused by falling from height affect your health and personal life, but they can have a financial impact that can extend to your family and friends.

Falls from height can often cause serious or even life-changing injuries. If you've suffered from this type of injury, we know how difficult it can be to recover and adjust.

Although money might not be the first thing on your mind after an injury, any fall from height compensation you might be eligible for could help you take the first steps towards recovery.

Contact us free on for a confidential chat. Our expert advisors can help you to find out whether you can make a claim.

There are no obligations when you get in touch with us. But if you decide you'd like to go ahead, we can connect you to a specialist solicitor straight away.

Common types of falls from height

Falls from height happen for a variety of reasons, some of which are outlined below. However, even if your accident type isn't listed below, it's likely that we can still help. Contact us on 0800 376 0150 and speak to one of our expert advisors to find out how we can help.

Scaffolding accidents

If scaffolding is incorrectly constructed, or doesn't have the correct safety railings, you're at a greater risk of a fall from height, this can cause serious injuries. For more information on scaffolding accident claims, visit our scaffolding accidents page.

Ladder falls

Your fall from height may be caused by a poorly maintained ladder that you use as part of your job. If the ladder was broken or missing the correct anti-slip protection, you may be able to make a fall from height claim.

Warehouse steps accidents

We may also be able to help if your fall from height involved warehouse steps. This may be for the same reasons as a ladder accident, or it may be because you were asked to use the warehouse steps on unsuitable floors. If your employer does not have the appropriate health and safety precautions in place, and you fall from height as a result, it's likely that you're eligible to make a fall from height compensation claim.

We've helped thousands of people, just like you, connect with specialist solicitors across the UK. Request a callback from one of our advisors now to discuss your fall from height claim.

Falls from height in the workplace

The Health and Safety Executive reports that 8% of the 61,663 non-fatal injuries reported under RIDDOR in 2023/24 were caused by falls from height. Whatever type of job you do, your employer must comply with the Health and Safety at Work etc. Act 1974. This places a duty of care on them to protect your welfare. If you're required to work at height, then other legislation such as the Work at Height Regulations 2005 may also apply.

Which jobs are most at risk from falls from height?

Some jobs place you more at risk of a fall from height than others. Regardless of your job, if you were not provided with the correct training, equipment, or support and you fell and injured yourself then it's likely you'll have a compensation claim.

Below is a list of some professions we know to be at higher risk of ‘falling from height' accidents:

  • Construction workers.
  • Architects.
  • Window cleaners and installers.
  • Roofers.
  • Engineers.
  • Warehouse operatives.
  • Sales assistants and stock takers.
  • Insulators.

Will my claim negatively affect my employer?

You may be worried that making a fall from height claim will have a negative impact on your employer. However, the business you work for won't pay anything directly. Your employer is legally required to have insurance to cover any compensation you receive from your claim.

This means you don't need to worry about your employer being out of pocket - they're not the ones paying the compensation for your fall from height accident.


Making a compensation claim after falling from height

Am I eligible to make a claim after falling from height?

The simplest way to know if you're eligible for compensation for your fall from height injuries is to get in touch with us. Our expert advisors will be able to quickly advise you of whether you may be eligible to make a claim.

Generally, you can claim compensation for a fall if your accident happened within the last three years, caused you to be injured, and was someone else's fault. Typically, a Claimant has three years from the date of the accident to start court proceedings if their claim has not settled before then.

The three-year rule is subject to some exceptions:
 
  1. Where the person injured does not have the capacity to make a claim (perhaps because their injury was so severe), there is no time limit. This has to be assessed on a case-by-case basis. It should also be noted that should the claimant regain capacity at any time after the accident, however briefly, the usual three years will start from that date.
  2. If the person injured is under 18 at the time of the accident, a claim can be made at any time until they turn 18 by a ‘litigation friend', which is often a parent or guardian. However, if no claim is made before they turn 18, then the person can make a claim as an adult, either settling their claim or initiating court proceedings before their 21st birthday.

It's also important to be aware that our solicitors need some time before the claim deadline to complete certain administrative processes. It's therefore important to start your claim as soon as possible.

If you're not sure whether you're eligible to make a fall from height claim, there's more information on our “am I eligible?” page.

It may be that your employer has breached the regulations set by the Government regarding your safety when it comes to working at height. The further you are from ground level, the more dangerous your working conditions are. It's important that your employer takes these risks very seriously.

By law, your employer is required to take action to make sure you're safe at work. This includes carrying out the necessary risk assessments and providing the correct training under The Work at Height Regulations 2005 Act.

If your employer has failed in their duty of care, and as a consequence you've suffered an injury, then we can help you make a claim. You shouldn't be left out of pocket, or in pain, without the compensation you deserve following a fall from height.


How can compensation support your recovery?

If your claim is successful following a fall from height, any compensation you receive can help you to get things back to how they were before your accident, and to secure your future.

It may be that you're not sure whether your fall from height accident was sufficiently serious to warrant a claim. If you've had:

  • Lengthy or repeated hospital visits;
  • Significant time off work;
  • Significant change to your lifestyle/everyday life; or
  • Care from loved ones or professionals.

Then it's likely that you can make a fall from height compensation claim.

If you're still unsure and would like some further advice, you can contact our team on and they can help you to find out whether you're eligible to make a fall from height claim. They'll talk to you about your circumstances and advise you about any next steps. When you contact us  there's no obligation to proceed with a claim and everything is completely confidential.


Frequently asked questions...

Proving liability in a claim is about establishing blame in four key areas. 

Duty: did the party you hold responsible for your injury owe you a legal duty of care?  

Breach: did they breach that duty by acting (or failing to act) in a particular way?  

Causation: did their actions (or absence of them) cause your injuries? 

Damages: were you injured by their actions or inactions? 

No. National Accident Helpline is a brand that belongs to the personal injury legal practice National Accident Law. We're regulated by the Solicitors Regulation Authority (SRA), the independent professional ethics body that licenses all solicitors in England and Wales. Our SRA number is 655606.

Claims management companies (CMCs) are regulated by the Financial Conduct Authority (FCA). CMCs do not have their own legal practices. 

We process personal injury claims as part of National Accident Law. We also work with a national network of specialist personal injury legal firms who we vet very carefully to provide you with the best possible customer experience.

With us, you're in safe and highly-capable hands.

As with all injuries, fall from height injuries vary in severity. This means that we can't tell you up front how much compensation you might receive. Lots of factors are taken into account, including any financial losses you've endured as a result of your injury, and any adjustments you've had to make to your life.

The guidelines for general damages are set by The Judicial College, which is part of the Ministry of Justice. Below we've included some examples from the latest guidelines covering the kind of injuries that can occur with falls from height - and the general damages they attract.


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Whilst we can't give an accurate figure at this stage, you could check our compensation calculator which will give you a rough idea of how much fall from height compensation you might receive. You just need to answer a few simple questions about your accident, and it will give you a rough estimate for any compensation you may receive.

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Can I make a fall from height claim on a no win no fee basis?

Our panel of expert solicitors almost always uses ‘no win no fee' agreements for falls from height claims. If for any reason this isn't possible, they'll always tell you what your options are at the outset.

A no win no fee agreement (or ‘conditional fee agreement') is a contract between you and your solicitor. It basically means that if you lose, you pay nothing.

If you win, most of the legal costs that you've incurred will be recovered from whoever caused your accident or injury. The premium for the insurance covering your no win no fee agreement will be paid from your compensation, as will the ‘success fee' which is payable to your solicitor. This means you never have to pay anything up front.



Why claim with us?

Experienced - Serving the nation for over years_since years.
Accredited - Personal injury experts you can trust.
Trusted - Rated 'Excellent' on Trustpilot with more reviews than any other Helpline.
National - Every day, we help 100's of people across the UK who've been injured in accidents.

We're proud to be the UK's most trusted personal injury specialists. We've been working with personal injury and accident claims for over years_since years.

We've helped over 2 million people understand whether they have a claim, and we can help you too. It's important to us that you get the compensation you deserve.

Making a claim with us takes away the stress of choosing the right solicitor for your type of claim, as we collaborate with a panel of expert personal injury solicitors. We'll connect you with a specialist no win no fee solicitor firm that specialises in cases just like yours.

 


Talk to an advisor today

To talk to one of our advisors about the injuries you've suffered due to falling from height, and to start your fall from height compensation claim, call us today on , or request a callback for a time that suits you.

Meet the team

Lee Lucas

Lee Lucas

Head of Customer Operations

A seasoned customer service professional, Lee ensures that our customers access the legal help they need smoothly and efficiently.