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Are you suffering from post-traumatic stress disorder (PTSD)?

If you are suffering mentally from the after-effects of a traumatic event, we understand how difficult it can be. Aside from being emotionally draining, it can affect your family life and social life, and stop you from working.

Mental suffering lasting more than a month could be a sign of post-traumatic stress disorder. If it follows an injury or accident which was someone else's fault, we're here to help you. A post-traumatic stress disorder compensation claim could cover the emotional and financial impacts of your PTSD, and help with your recovery.

If you have questions or feel you might have a claim, contact us for free on  or organise a call back from one of our friendly legal advisors and we'll let you know if we think you could make a claim.

How does a PTSD compensation claim work?

You can claim whether your PTSD is the only after-effect of what happened or if you also have physical injuries. As long as the accident or other incident that led to your PTSD was in the past three years and the fault of someone else, you can claim.

Claiming can bring you no financial risk as it will be on a no win no fee basis. There are no upfront charges and all of the costs are 100% covered for you during the case. You'll pay nothing at all if you lose. And if you win, your contribution to these costs will simply be deducted from your compensation.

You can also claim on behalf of someone else, for example if a medical or mental health condition means they can't claim themselves.

If you have any questions or feel you might have a claim, contact us for free on . With over years_since years' experience in personal injury claims, we can make the claims process as smoothly as possible for you.

We'll listen to what you've been through and let you know if we think you could make a claim. If you're eligible, we'll match you with specialist PTSD solicitors who can make your claim and support you through the process.


What is post-traumatic stress disorder (PTSD)?

Post-traumatic stress disorder (PTSD) is a psychiatric disorder usually caused by a stressful and traumatic experience such as an accident. It is also sometimes known as post-traumatic stress syndrome.

Symptoms such as anxiety and sleeplessness are natural after a traumatic event and will usually go away within a few weeks. But when they continue beyond a month or so, they might be classified as PTSD. The NHS estimate that PTSD develops in about one in every three people who have a traumatic experience.


Post-traumatic stress disorder can follow seeing or being involved in a single traumatic event. It often starts straight after the event, but symptoms sometimes take weeks, months or even years to appear. In other cases, it develops during prolonged involvement in an ongoing traumatic situation.

If you're struggling with the symptoms of PTSD, you're not alone. Many different events can cause post-traumatic stress disorder, which is more common than most people may realise: 

  • Car accidents. Every year, thousands of people suffer PTSD from a car accident. Settlement for compensation is often reached when it's clear that the accident was a result of someone else's negligence.
  • Accidents at work. Workplace accidents can leave long-term psychological symptoms that are often diagnosed as PTSD.   
  • Military accidents. Military personnel may be able to make a claim for PTSD. Military disability compensation can include payments for mental health conditions as well as physical ones.   
  • Serious or life changing injuries. Regardless of the nature of the accident, PTSD compensation claims are possible if somebody else's negligence was the cause.
  • Medical negligence or accidents while in hospital. Medical negligence is often the cause of post-traumatic stress disorder claims because psychological trauma often follows injury after treatment mistakes.

If you have experienced one of these events or something similar, and believe that you are suffering from PTSD as a result, call us today for free, impartial advice on  or fill in our online form. If we think you are eligible for compensation, we'll connect you with one of our expert solicitors for further advice and claims support.


What are the symptoms of PTSD?

People who suffer from post-traumatic stress disorder might experience a range of symptoms, as recognised in the NICE guidance on PTSD. If you are suffering from one or more of the following symptoms, you may be experiencing PTSD:

  • Reliving the traumatic event. Flashbacks, nightmares and even physical symptoms such as pain and trembling are ways that someone might find themselves re-experiencing a traumatic event.
  • Difficulty sleeping. People with PTSD may have difficulty getting to sleep or staying asleep. As well as nightmares, they might experience night terrors, sleep walking or night sweats. 
  • Difficulty concentrating. Perhaps due to anxiety, people with PTSD often find that they struggle to concentrate on day-to-day tasks. For this reason, you should tell your doctor if you are unsure whether your PTSD will affect your driving. Memory performance may also be affected.   
  • Irritability and anger. Anxiety during PTSD can manifest itself as irritability and episodes of anger. Sufferers will often try to contain or hide their anger, which unfortunately can lead to self-destructive behaviour. In other cases, they may lash out at the people around them.
  • Feelings of guilt. Some people feel guilty about the traumatic event, perhaps by blaming themselves for it or wondering if they could have done something to stop it.
  • Social anxiety. PTSD and social anxiety disorder or social phobia often go together. This fear of social situations can be very upsetting and greatly affect a person's quality of life.
  • Self-harm. Some people with PTSD turn to self-destructive behaviours, including self-harm and drug or alcohol abuse. 
  • Physical symptoms. PTSD sufferers have reported physical symptoms including stomach pains, headaches and chest pains.

As the Royal College of Psychiatrists point out, people often find it difficult to talk about upsetting events and feelings like these. We understand this, and act with sensitivity when talking through your circumstances to see if a no win no fee claim for PTSD compensation could help you. If we feel you are eligible for a claim, we'll be just as understanding when we manage your claim to seek the compensation you deserve. 


More customer stories

PTSD is often caused by the threat of serious injury or death - something people who work in the armed forces have to face on a regular basis. For this reason PTSD is common among military personnel.

Military service doesn't come without risk. But like any employee, you have the right to expect that reasonable precautions should be taken to avoid injury where possible. Despite the principle of combat immunity, where military personnel can't claim damages for the effects of the day-to-day job, they can claim if the MOD was negligent.

If you've suffered from post-traumatic stress disorder because of your military service, then we may be able to help you to claim PTSD compensation to cover the costs and impacts. Find out more about making a military accident claim.

Emergency workers such as police officers, paramedics, doctors, nurses and firefighters are also more likely to experience traumatic events than the general public. As with military personnel, if negligence was involved, you may be able to make a PTSD claim for compensation.


Many UK charities run PTSD support programmes. These include Mind, Victim Support, PTSDUK, Anxiety UK and Rethink Mental Illness. There are also charities specialising in mental health services for veterans, including Combat Stress and PTSD Resolution.

How is PTSD diagnosed?

Upsetting after-effects of an accident often last just for a few weeks and then go away naturally. But if your symptoms persist, your GP may ask you some questions and refer you to a mental health specialist such as a psychologist, psychiatrist or psychological therapist.

As well as comprehensive assessment, you may be asked to go through a period of active monitoring. This involves carefully monitoring whether your symptoms improve or get worse over a few weeks.


What is the treatment for PTSD?

A number of different treatments help people with post-traumatic stress disorder. These include:

  • Trauma focused cognitive behavioural therapy (CBT). This can help you come to terms with your experience. It may also ease you back into doing things you've avoided, like driving again after a road traffic accident.
  • Group psychotherapy. Being in a group with PTSD sufferers lets you learn from others' experiences. This is often considered to be an appropriate form of treatment for military personnel and veterans. 
  • Eye movement desensitisation and reprocessing (EMDR). Patients think about their traumatic experience while keeping their eyes on the therapist's hand movements. This seems to help them process their memories and think more positively about their trauma.
  • Medication. Medication such as anti-depressants can be effective in reducing PTSD symptoms. You may be encouraged to try psychological treatment first, with medication prescribed only if you don't benefit from the therapy.

PTSD is often treated successfully, but sometimes NHS treatment may not be available or there may be a long waiting list for it. This is why many people use their PTSD compensation payouts to fund private treatment. With counselling or therapy often expensive,  compensation can make a real difference in supporting your recovery.


Frequently asked questions...

Compensation is always paid by the other side’s insurance company. In a road traffic accident injury claim, this will be their motor insurance company. For an injury at work, it will be employers’ liability insurer used by the firm you work for. For accidents in a public place it will be the public liability insurer of the council, business or landlord deemed legally responsible for your accident injury. This ensures no-one is hit with an unaffordable bill.

Our advice is never accept an early settlement offer from an insurance company without taking legal advice. The amount may well be lower than that to which you’re entitled. 

We’ll check your eligibility to claim and then pair you with one of our approved solicitors if you choose to proceed.

If your claim is unsuccessful, then you pay nothing: it’s as simple as that. No Win No Fee means there are no financial risks and no financial surprises when you make a compensation claim. 

We’re here to give you the advice you need to make an informed decision about your claim. If we don’t think you have reasonable grounds for a claim, either we (or the solicitor we appoint to discuss your case) will let you know there and then - and give you clear reasons why. 

There are no up-front costs involved and if you’re within the time limits for making a claim, you’re free to seek a second opinion elsewhere.

Around 95% of our cases are settled without the need to go to court. This means there is a very small chance a claim will require a court hearing.

If your case does go to court, your solicitor will be on hand to support and guide you through the process and will make sure you always know what to expect.

Can I make a PTSD claim?

It's likely you have a claim for PTSD compensation if:

  • The accident or negligence that caused your PTSD happened in the last three years
  • The accident or negligence was somebody else's fault

Call us for free today on or fill in our secure online form and we'll call you back. You may feel uncomfortable talking about your experience, but you can be sure that our advisors will do everything they can to put you at ease. They'll only ask you the questions necessary for them to understand whether you have a PTSD claim.

Our legally trained advisors are here to help you understand whether you can make a claim. We'll listen to your experience and let you know if you may be eligible, and we'll never rush or pressure you to take things further. Please speak to us free and confidentially on  - we're here to help.

If you decide you'd like to proceed, we'll connect you with one of our PTSD solicitors. They have experience of PTSD claims and will be there with you through each step of the process for claiming post-traumatic stress disorder compensation.


How much compensation could I receive?

PTSD compensation amounts depend on the severity of your suffering, the effects it has on your life, and how long the symptoms might last. Letting PTSD solicitors investigate what has happened is the best way to find out what your PTSD claim may be worth. 

We can start that for you by connecting you with a solicitor with the right experience and specialism for your PTSD claim. If your claim goes through, you could receive compensation in one or both of these categories:

  • General damages cover pain, suffering and ‘loss of amenity', which means the everyday things you can't do because of your injury.   
  • Special damages are the financial losses you experience as a direct result of your injury. These might include loss of earnings, changes to your ability to work, and treatment and prescription costs. 

PTSD compensation payouts 

The Judicial College is the government department in the Ministry of Justice responsible for setting the guideline general damages amounts for all personal injury types. Instead of an overall average PTSD settlement figure, there are specific guidelines for PTSD compensation amounts in four categories:

PTSD severityCompensation range
‘Less severe' cases where a virtually full recovery is made£3,710 to £7,680
'Moderate' cases where the person has largely recovered£7,680 to £21,730
‘Moderately severe' cases where the PTSD is likely to cause significant disability for the foreseeable future£21,730 to £56,180
‘Severe' cases with permanent effects that impact the ability to work or function at pre-trauma levels£56,180 to £94,470

We can't take away the traumatic event you've experienced, but we can help to ease some of the pressure so that you can focus on recovering and getting your life back on track.

When making your case for PTSD compensation, your solicitor will consider any costs or impacts your experience has had on both you and your family and will work hard to make sure you're not left out of pocket. For example, your solicitor will consider:

  • Lost earnings from time off work, past and future
  • Costs of medical treatment or prescriptions and whether you need access to specialised treatment
  • Costs of care, even if given for free by a family member
  • Any impacts on your social life, hobbies and family life

How do I start my claim with National Accident Helpline?

You could be entitled to compensation if you have experienced PTSD as a result of someone's negligence. If you've got any questions about post-traumatic stress disorder claims, contact us for free and impartial advice on or request a call back. We'll listen to what you've been through and let you know if we think you could make a claim.

If you've got grounds to make a claim, we can connect you with a specialist solicitor. The solicitor will give you a free consultation and assess how they can help you. They will also talk you through the no win no fee agreement before starting the claim if you wish to go ahead.



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