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31 Aug, 2023/ by National Accident Helpline /News

What types of accidents could occur when shopping?

Whether you enjoy a bit of shopping, or see it as a chore, you probably expect it to be one of the easier, least dangerous tasks to do on a regular basis. However, as with many seemingly simple situations, shopping trips can present dangers and accidents can occur.

There a various types of accidents that you could experience, due to:

  • spillages
  • wet floors or steps
  • objects left lying around such as packaging and cables
  • items falling from shelves
  • display items falling
  • poor flooring
  • poor lighting
  • trip hazards
  • broken shop fittings 

Such shopping accidents can lead to a number of injuries, including:

  • minor cuts
  • bruises
  • serious head injuries
  • back damage
  • whiplash
  • fractures 
  • broken bone 

Where are they most likely to happen?

Shopping accidents are likely to happen in areas where hazards can occur. For example:

Common reasons for not making a shopping accident claim

Despite shopping accidents being common, many people fail to make a shopping accident compensation claim when they could and should. Where the accident was the fault of the shop, a person who suffers a personal injury has every right to claim compensation. Here are some common reasons people give for not making a shopping accident claim.

Not wanting to make a fuss

Many people fail to make a shopping accident claim because they fear they are making a fuss. Sometimes people are not sure that they have sustained a bad enough personal injury. It may still be close to the time the shop accident happened so they are not sure of the extent of the injury. But in reality, the shop accident injury is bad and much worse than any fuss they fear they may make.

Shop owners are supposed to take all “reasonable” steps to ensure their shop is safe.  So if they haven't done this, you have every right to make a compensation claim.

Worried about what people will think

Sometimes those who suffer a shop accident are worried about what people will think of them if they make a compensation claim. However, such accidents - and compensation claims that follow - are more common than you perhaps realise. If you've suffered due to someone else's negligence, there is no shame in getting the advice, support and compensation that you may need to get life back on track.

Scared of claiming against a big company

A common reason why people fail to make a shopping accident compensation claim is because they are scared of claiming against a big company. But you shouldn't let this prevent you from making a compensation claim for a shopping accident. All shop owners, no matter what size the company or who is in charge, have a legal duty to keep you safe in their shop, and if they fail to do so you're well within your rights to challenge their neglectful actions. 

Reasons why you should make a shopping accident claim

When you suffer a personal injury or accident due to a shopping accident, no sum of money will change that but making a compensation claim can definitely help. Here are some reasons why you should make a shopping accident claim.

You've been wronged, and deserve it to be put right

When you experience a shopping accident, the effect of the injuries can mean you are unable to work. This means you have lost earnings which a compensation claim can cover.  A personal injury as a result of a shopping accident can also mean you have been wronged as you can no longer enjoy your sports and hobbies. A shopping accident compensation claim can help put some of this right and reduce the stress you may above felt from the financial impact the shopping accident has had on you and your family

It can help prevent similar accidents from happening again

When you sustain a personal injury as a result of a shopping accident, the type of accident in the shop could happen again to someone else. For example, if the staff left packaging on the floor causing you to trip, this may be something they commonly do. If you make a shop accident claim, the shop owner will likely ensure this no longer happens. This can prevent a  similar shop accident happening to another person. 

Compensation can help get life back on track

A shopping accident can cause injuries which cause you to have to slow down in life and make adjustments. This can cost such as through medical treatment and rehabilitation therapies. A shopping accident claim can recoup the money you have spent on this. It can also provide money to help get you back on track, such as by making your life a little more comfortable again. 

Get justice and feel justified for reporting the accident

Making a shopping accident compensation claim can give you an uplifting sense of justice. After all the suffering, something positive happens. Your shopping accident injuries may have had an impact on close ones, so the compensation you will receive from a shopping accident claim can give you some justice that you no longer have to rely so much on them. 

Set an example

By making a shopping accident claim to get the compensation you legally deserve, you set an example to others in your position. Many people sadly suffer shopping accidents and where claims are not made, the shop owners get away with acting negligently. They are breaking the law by not carrying out their legal duty to keep you and others safe in their shop. 

Think you could make a shopping accident claim? 

If you have been a victim of an accident in public, such as a shopping accident, you could claim compensation. For example, you may slip, trip or fall in a shop and it is the fault of the negligent shop owner.  You have every right to make a shopping accident claim.

An accident in public can be embarrassing and incredibly upsetting. Shopping accidents can have a huge impact on your life and cause you to have to make many changes. Where the shopping accident was not your fault, it is only right and just that you make a shopping accident claim to receive the compensation you deserve.

At National Accident Helpline, we can help you today with your shopping accident claim. All you have to do is call us on , or you can ask us to call you back here. For ease and choice, you can also begins a claim online

How to claim with National Accident Helpline

Making a shopping accident claim with National Accident Helpline is very easy and completely stress-free. There is no reason not to make the shopping accident compensation claim that you deserve with us. You can even get an idea of how much compensation you could claim, with the use of our compensation calculator. 

The first step in the compensation claim process with us at National Accident Helpline is to get in touch with one of our friendly and helpful claims advisors. They will listen sympathetically to what happened to you through your shopping accident and start the claim process immediately.

If you do have a potential claim, our advisors will pass all the details to one of our highly competent and professional solicitors. They will get your shopping accident compensation for you as soon as possible. 

At National Accident Helpline, we can offer you a no-win no-fee basis shopping accident compensation claim. This takes all the risk out of a compensation claim as should you not succeed, you lose nothing.

So go ahead and give us a call today at to start your compensation claim now. You can start the process online if you prefer, or even ask us to call you back here to begin your shopping accident compensation claim.

Last updated 31.08.2023

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