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Brits speak out on self-driving cars

Self-driving vehicles are no longer a futuristic concept. Fully self-driving vehicles are already being hailed in the USA, as driverless taxis are available in many major cities. Here in the UK, Uber has announced plans to introduce autonomous cars, with no human safety driver at the wheel, in London next spring.

However, our research shows that Brits feel far from ready.

A recent survey of 2,000 people reveals widespread concerns about safety, law adequacy, and trust in the technology behind self-driving cars.

Key statistics at a glance:

Safety concerns remain high

58% of respondents identified safety as a barrier to adopting self-driving cars.

Trust in technology is low

50% said a lack of trust in the technology would hold them back from buying an autonomous vehicle.

Expectations of legal change

59% believe drivers should need new licences for self-driving cars, and 78% want stricter safety tests.

Projected adoption timeline

Brits estimate it will take an average of 15 years for fully autonomous vehicles to dominate UK roads.

High insurance expectations

Nearly half (47%) think owners of self-driving cars should pay higher insurance premiums.


What would increase trust in self-driving cars?

Respondents highlighted several factors that could help them feel more confident about autonomous vehicles, including:

  • More studies and safety research (38%)
  • Clearer safety legislation for manufacturers (28%)
  • Improved technology and AI reliability (26%)
  • Public endorsements from trusted safety organisations (20%)

However, a significant proportion (42%) admitted that nothing would increase their trust in self-driving technology.


Who's liable? The biggest concern for many

One of the most significant challenges surrounding autonomous vehicles is liability. If a self-driving car is involved in an accident, who's at fault - the driver, the software, or the manufacturer?

Our findings reveal that 41% of respondents are deeply concerned about personal injuries caused by self-driving cars, and over half admitted they'd be more likely to make an insurance claim if the other vehicle involved was autonomous.

John Kushnick, Legal Operations Director at National Accident Helpline, notes,

With autonomous vehicles, liability is one of the biggest questions we must address as a society. While self-driving cars have the potential to reduce accidents caused by human error, they create complex legal challenges around fault and responsibility. Establishing clear, enforceable guidelines will be critical in the years ahead.

Building public understanding

There's also a need to educate the public about the safety and benefits of autonomous vehicles. Many of our respondents claimed they'd trust autopilot in planes more than in cars. This underscores not only a lack of familiarity with self-driving technology but also the importance of building trust through education and transparency.

Kushnick adds,

Most accidents are caused by human error—not technology. Yet it's human nature to fear what we don't fully understand. Just as we've become accustomed to autopilot on planes, I believe we'll eventually adapt to self-driving cars. But for that to happen, manufacturers, regulators, and safety advocates must prioritise transparency, education, and continuous improvement.


Helping you to navigate uncertainty

At National Accident Helpline, we understand that changes to our roads and driving systems can create uncertainty. That's why we're here to help you navigate it. If you've been injured in a road traffic accident, whether it involves a traditional vehicle or cutting-edge technology, we can provide the expert legal advice you need.

Our team has been supporting accident victims since 1993, helping over 2 million people rebuild their lives and recover more than £2 billion in compensation. Whatever the future of driving holds, we're committed to ensuring you stay protected and informed.

Have you suffered an accident on a UK road?

Whether you were hurt by an autonomous vehicle or not, if the accident wasn't your fault - you may be able to claim compensation.

Contact us if you've been involved in any of the following types of accident:

We handle most of our road traffic accident claims on a no win no fee basis, meaning if you don't win - you'll pay nothing.

John Kushnick, Legal Operations Director

"Most accidents are caused by human error—not technology. Yet it's human nature to fear what we don't fully understand. Just as we've become accustomed to autopilot on planes, I believe we'll eventually adapt to self-driving cars"

John Kushnick

Legal Operations Director

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