If you’ve been injured in a supermarket, you could make a compensation claim
Slips and trips in supermarkets are a common cause of injury. If you’ve been injured in the last three years and it wasn’t your fault, then you may be able to make a claim for compensation to cover the costs of your injury and to help to make up for the pain and suffering that it’s likely to have caused you.
Supermarkets and shops are required to follow safety regulations to reduce the risk of injury. This includes cleaning up spillages and removing trip hazards. Accidents in supermarkets are often the result of poor maintenance, substandard cleaning or poor health and safety practices. If the supermarket or shop has failed to follow safety regulations and you’ve been injured, then this means they are at fault and you could be eligible to claim for compensation.
If you’ve been injured in a supermarket, then we’re here to help. Call our friendly, legally trained advisors on 0800 540 4258 for free, confidential advice about your accident. We’ll be able to answer any questions you have and let you know if we think you have a claim.
How do supermarket accidents happen?
The list below gives some of the most common causes of supermarket accidents. If your experience isn’t listed you may still have a case, but we recommend calling us on 0800 540 4258 to find out for sure.
Floors in supermarkets can often become wet as the result of floor cleaning as well as leaking chilling cabinets and freezers. Floors may also be wet because of shoppers walking water into the store when it’s raining outside.
Supermarkets have a responsibility to make sure that wet floors are dried as quickly as possible and that warning signs are put up to reduce the risk of slips, trips and falls.
Spillages should be cleaned up as soon as possible and staff should check aisles regularly for any spilt liquids or foods.
Trips in a supermarket
Supermarkets must keep aisles clear of trip hazards to reduce the likelihood of accidents. Items such as boxes, pallets and ‘roll cages’ used for re-stocking shelves should be stacked properly and kept out of the way of customers.
Beryl Shave, 70, tripped over an unmarked, broken post in a supermarket car park
I grazed my hand, hit my leg below the knee and bashed my shoulder. My daughter suggested I make a no win no fee claim. It was all very easy
Alyson Hammond suffered a fall at work and won £4,000
If I had any questions or wanted an update about what was happening I’d get it. I never had any problems. I’d absolutely recommend the service.
Charlotte Day was awarded £4,000 after a fall
The communication with the solicitors was absolutely brilliant. I was emailed and copied into letters. I was treated like a human being, rather than a client. They were really friendly.
Supermarket accident injuries
If your trip or fall was particularly severe, then you may have suffered a serious injury or multiple injuries as a result of your accident. We appreciate how much of an impact a serious injury can have on your life and your finances.
Although we can’t take away the stress of suffering a supermarket injury, we’re here to help you to make a claim for compensation which would take away some of the financial pressure so that you can concentrate on your recovery.
When you feel ready to talk about what happened, you can get in touch with us on 0800 540 4258 for free, confidential advice with no obligation to claim. We’ll be able to let you know if we think you’re eligible.
Can I claim compensation for my supermarket accident?
If you were injured in a supermarket or shop in the last three years and it wasn’t your fault, then there’s a very good chance that we’ll be able to help you to make a claim for compensation.
We understand that it can sometimes be difficult to tell whether or not an accident was your fault. To find out, you can contact us on 0800 540 4258 or you can fill in our online form and we’ll get back to you.
You can also visit our eligibility verifier. The eligibility verifier is an online tool which asks you some simple questions about your accident and then gives you an idea of whether or not you might be able to claim.
Your call with us
When you call us you’ll speak to one of our legally trained advisors. They’re trained and experienced in helping people like you find out if they have a case, so they’ll be able to let you know straight away whether they think you’re eligible.
If we think you do have a claim and you give us your permission to continue, we’ll choose a specialist solicitor to suit your particular case and put you in contact with them. We can usually transfer you to your solicitor on the same call. Your solicitor will then talk you through the process of making your claim and will be able to answer any questions you may have.
When you contact us, there is no obligation to continue with your claim and our advice is completely free and confidential. First and foremost, we are here to help you after your accident, so if you just want to talk about what happened we are ready to listen.
Find out more about whether you’re eligible to make a no win no fee claim.
No win no fee
All of our specialist solicitors are carefully chosen to suit your case. They’ll help you to make a no win no fee claim, which means that if for some reason your claim is not successful, you won’t be charged a penny.
Our no win no fee policy takes the financial risk out of making a claim so that you don’t need to worry about being left out of pocket. We aim to help you by taking the stress out of the claims process by cutting out the legal jargon and keeping things as straightforward as possible.
Before you start your claim you will already have agreed the fee which your solicitor will charge if your claim is successful, so you can rest assured that there will be no nasty surprises.
In some rare cases it may not be possible to make a no win no fee claim. If this applies to you, your solicitor will tell you beforehand and will be happy to talk you through the options available.
Why choose us?
At National Accident Helpline, we have
We can’t stop accidents from happening, but supermarkets and shops have a duty to keep you safe and if they’ve failed to follow regulations then the consequences can be serious. We have seen first-hand how compensation can help you to make a recovery after suffering an injury.
But we’re more than just a claims service. Most importantly, we’re always here to help and our advice is completely free. Contact us today on 0800 540 4258 , or fill in our online form and we’ll call you back.