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What is legal aid?

Legal aid is government funding that was introduced to help people get a fair hearing, without the cost of legal representation.

In 2000, legal aid was made unavailable for personal injury claims. As an alternative method of funding these claims, the Government extended no win no fee agreements to cover personal injury.

As part of our service, we're able to provide free and confidential advice over the phone when you contact us. Our legally trained advisors are on hand to answer any questions you might have about making a compensation claim.

If our advisors believe you have a compensation claim then, during the call, they'll let you know and ask your permission to transfer you to a specialist solicitor for a free consultation before you begin your no win no fee claim.

With a no win no fee agreement, you don't need to worry about any unexpected or upfront costs when you make a personal injury claim.

A no win no fee agreement also protects you from paying if your claim is unsuccessful. You'll agree on a fee with your specialist solicitor if you win your case. If you lose, you'll pay nothing.

There are some rare exceptions where the no win no fee agreement won't apply. If this applies to you, or you want more information, your solicitor will discuss this with you before they begin your claim.

Legal aid is a government funded scheme designed to allow people to access a legal hearing who cannot afford to pay for the legal costs. As part of the process of applying for legal aid, you must be able to prove that you cannot afford to cover the costs of legal representation.

A no win no fee agreement can also be called a conditional fee agreement. This type of agreement came about when legal aid became harder to obtain for certain types of cases.

A no win no fee agreement is an agreement between you and your solicitor and means you can make a compensation claim without worrying about unexpected or upfront legal fees.

No win no fee is an option available to anybody looking to make a personal injury claim, with some minor exceptions. These will be explained by your solicitor if your case is affected.

We're proud of the work we do to help people like you get the compensation they deserve, after an accident that was not their fault.

When you begin your compensation claim with us, we try to make sure your claim is a stress-free as possible, and that all your questions are answered before you begin your claim.

We know that your accident will have been a horrible experience, and we don't want your compensation claim to be the same.

As part of your claim with us:

  • We'll make sure you know when what is happening with your data, and that it is not passed on to anybody without your permission
  • We'll answer any questions you have about the claims process
  • We'll try to connect you with a solicitor that is a specialist in your type of claim
  • We'll uphold our customer charter

When you contact us, you'll speak to one of our friendly, legally trained advisors. They'll use our years' experience to help you towards the compensation you're entitled to.

If you'd like to learn more about no win no fee, please visit our no win no fee page.

You can also find our if you're eligible to make a claim by giving us a call on .

Your phone call with us will be completely free and confidential, and there's no obligation to make a claim.

Find out how we can help you claim compensation, let us call you back

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