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Food Poisoning Claims

If you’ve suffered food poisoning, we could help you make a compensation claim.

You may be able to claim for your food poisoning 

We know that food poisoning can happen in a variety of ways, and is not always somebody else’s fault.

But sometimes food poisoning is the result of somebody else’s negligence or poor practice.

Perhaps you suffered food poisoning after eating at a restaurant or café, or as a result of food bought from a supermarket. Whatever the circumstances, if you’ve suffered food poisoning and it was somebody else’s fault, we may be able to help you claim compensation. 

You can call us today on 0800 376 01500800 376 0150  to discuss your experience. Our calls are free and confidential. When you call us, you’re under no obligation to claim, but we’ll let you know if we think you have a valid claim and explain the next steps of the claims process.

Making a food poisoning compensation claim

When you call us to discuss your experience, we’ll be on hand to answer any questions you might have.

We’ll also ask you some questions about what happened to see if we can help you make a compensation claim.

When you contact us, you might find it helpful to have details of your food poisoning to hand. This could include the name and address of the restaurant or café, the food you think made you ill and the date on which the food poisoning happened.

We’ll also need to know details of your illness, its severity and any medical treatment you received.

If you’ve had any time off as a result of your food poisoning, you should also let us know this as it will affect how much you're eligible to claim.

During your call with us, if we think you have a valid claim, we’ll ask your permission to put you in contact with a specialist solicitor.

Your specialist solicitor will have experience working with compensation claims similar to yours. They will contact the responsible party on your behalf to negotiate your compensation.

You can begin your claim now by completing our claim online form.

Learn more about our company and the service we provide.

How much compensation could I receive? 

Your specialist solicitor will need to calculate your compensation in a way that reflects the unique experience you've gone through, taking into consideration the factors that affected you as a result of your food poisoning.

Typically, your solicitor will consider:

  • Any earnings you've lost as a result of your food poisoning
  • Any extra costs you’ve had to pay because of your food poisoning, such as paying for medication
  • The length and severity of your food poisoning
  • Any future complications or adaptations you will have to make to your daily life

To get an estimation of how much compensation you might receive you can use our industry-leading compensation calculator

Why make a food poisoning compensation claim?

You don’t deserve to be out of pocket because of somebody else’s negligence.

By making a compensation claim, you can recover some of the losses you've experienced as a result of your food poisoning, including compensation for lost earnings and extra expenses. Your pain and suffering will also be taken into account.

When you make a compensation claim, the other party is notified of your claim. This means that they will be made aware of their unsafe environment or negligence. In some cases, this may result in them taking action to avoid causing somebody else the same suffering. 


Want to know more about the costs of making a food poisoning claim?

Learn about our no win no fee agreement

What causes food poisoning?

Your food poisoning is likely to have been caused by poor hygiene in a kitchen where your food was prepared.

This means the chef, or somebody else who came into contact with your food during its preparation, did not follow basic food hygiene standards.

Your food poisoning may have been caused by:

  • The chef, or other kitchen staff, not washing their hands when preparing your food
  • Dirty kitchen tools being used
  • Mixing raw and cooked meat
  • Cooking or preparing food in a dirty environment
  • Chemical contamination

Your food poisoning may also have been caused by ingesting bacteria such as Clostridium botulinum, Campylobacter, E. coli or Salmonella. 

What is E-Coli?

E. coli is a bacterium that lives in the lower intestines of mammals. We can contract E. coli through the meat that we eat, as well as through contaminated vegetables and fruit.

E. coli can be destroyed through washing raw ingredients before cooking and making sure that food is cooked thoroughly. Separate chopping boards should be used for meats, fish, fruit and vegetables. 

The transfer of E.coli can be prevented by kitchen staff regularly washing their hands after touching food substances.

Rebecca Sear received £1,500

Everyone was brilliant and I was transferred to a solicitor straight away who kept me updated throughout the case

Read more success stories...


What is Salmonella?

Salmonella is a type of bacteria that can be found in:

  • Meat and poultry
  • Eggs and egg-based products such as mayonnaise
  • Seafood
  • Unpasteurised milk
  • Untreated water

Similar to E. coli, Salmonella can be destroyed by heat through thorough cooking. It can also be prevented, as regular hand washing will ensure it isn’t transferred onto other food substances or surfaces.

In the worst cases, salmonella can be life-altering, as salmonella bacteria can enter the bloodstream causing sepsis. Victims of salmonella poisoning can also have ongoing bowel issues and joint pain.

Once ingested, salmonella can reoccur and make you ill again, especially if you are run down or elderly.

If you’ve been infected with salmonella and it wasn’t your fault, you may be able to make a compensation claim for the impact it has had on your life now, as well as compensation for the impact it may have in the future. 

What are the symptoms of food poisoning? 

If you’re unsure whether you suffered food poisoning, or what symptoms might be relevant to your claim, below are a list of symptoms typically related to food poisoning.

It’s useful to have a note of the symptoms you suffered to hand when you call us, as we’ll make a note of this to help your solicitor with your claim.

Food poisoning symptoms can include:

  • Diarrhoea
  • Vomiting
  • Fever
  • Dehydration
  • Stomach cramps
  • Stomach upsets

The symptoms for food poisoning will usually clear up after a day or two, or can be treated with over-the-counter medicines from your local chemist.

Although these medicines may ease your food poisoning symptoms, we know you didn’t deserve to be poisoned in the first place.

We also know that, in extreme circumstances, food poisoning can cause nervous system damage and even death.

The Food Standards Agency estimates that 5.5 million people, like you, contract food poisoning every year in the UK. Yet, due to most cases not being severe, less than 100,000 of these are actually reported.

If you’ve suffered any of the symptoms above as the result of food poisoning, contact us today to see if you can claim compensation for the impact it’s had on your life. You can call us for free on 0800 376 01500800 376 0150  

Call us today to find out if you can claim for your food poisoning

You can contact us today to see if you can make a compensation claim for your food poisoning.

When you contact us, you’ll speak to one of our legally trained advisors who will be able to advise you if we think you have a claim.

You’re under no obligation to claim when you do contact us. But if we think you have a claim, we can put you in touch with a specialist solicitor today, with your permission. Your solicitor will have experience working with your type of claim.

Alternatively, you can use the form below to complete your details. We’ll then call you back to discuss your food poisoning experience and how we can help you.

Find out how we can help you, let us call you back