Food poisoning claims

If you’ve suffered from food poisoning, we can help you find out if you can make a claim.

Speak to us now on 0800 376 0150 or request a call back.

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We can help you claim for your food poisoning

If your food poisoning was caused because of someone else, then we know how unfair this can feel.

You may have suffered food poisoning after eating at a restaurant or café, or it may have been caused by supermarket food. Whatever the circumstances, if you suffered food poisoning and it was someone else’s fault, then it’s likely we can help you make it right.

You can talk to us now on 0800 376 0150 for free, impartial advice about making a claim and what your next steps are.

Making a food poisoning compensation claim

Whether you’re ready to make a claim or would just like more information, we’re on hand to help.

When you speak to us, we’re happy to answer any questions you might have. We’ll also let you know whether we think you can make a claim so you can decide whether you’d like to go ahead.

There’s no pressure, but we can put you forward to one of our solicitors if we think you do have a claim and you feel ready to speak to them.

On your call with us our advisors will listen to everything you say about your experience, so that they can get a clear idea of what caused your food poisoning and the impacts it has had.

Your solicitor will also speak to you about your experience. If you want to start a claim, and you give them your permission, they’ll then get in touch with the other party and negotiate your compensation for you.

How much compensation could you receive?

How much compensation could you receive?1

Your solicitor considers everything your food poisoning has affected when they negotiate on your behalf. In fact, they’re legally obliged to.

Your solicitor will consider:

  • Any time you’ve had to take off work and your loss of wages as a result
  • Any medical treatment you might have received and time spent in hospital
  • How your food poisoning affected your social life and hobbies
  • How your family was affected

We’re not able to tell you how much you’ll receive before you claim, but we can give you an estimated figure via our compensation calculator.

Learn more about our company and the service we provide.

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Causes of food poisoning

Food poisoning is usually caused by poor hygiene, such as

  • The chef, or other kitchen staff, not washing their hands when preparing your food
  • Dirty kitchen tools being used
  • Mixing raw and cooked meat
  • Cooking or preparing food in a dirty environment
  • Dangerous chemicals contaminating food

If any of these caused your food poisoning, then the establishment that cooked for you were negligent and failed to follow The Consumer Protection Act 1987 – the rules about food safety.

In most instances, making a compensation claim can highlight safety problems with food preparation. This may lead to changes which could stop other people getting food poisoning in the future.

The symptoms of food poisoning

Symptoms of food poisoning can be very unpleasant, and may include:

  • Vomiting
  • Diarrhoea
  • Fever
  • Dehydration
  • Stomach cramps
  • Stomach upsets

Most symptoms will usually clear up after a day or two and can be treated with over-the-counter medicines from your local chemist.

But in some cases, vomiting and diarrhoea can cause dehydration, serious injury and hospital treatment.

If you’ve suffered from any of the symptoms of food poisoning, we recommend you get in touch with us on 0800 376 0150 for free, to see if you can make a claim.

Poisoning from E. coli and Salmonella


E. coli is a bacterium that normally lives in the intestines – it can cause abdominal pain, stomach upset and fever.

You can contact E coli from meat, vegetables and fruit.

E coli can be prevented by kitchen staff by regularly washing their hands. It can also be prevented by making sure food is properly cooked and that ingredients, such as vegetables, are washed beforehand.


Salmonella is also a type of bacteria and can be prevented in similar ways. It can be found in meat and poultry, eggs, seafood, milk and untreated water.

The effects of salmonella poisoning (salmonellosis) can sometimes be life-altering. In some cases, it can cause lasting bowel problems and joint pain. It can also reoccur, especially if you’re run down or elderly.

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