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Holiday Accidents

Even if your accident happened abroad, you could still make a compensation claim.

We understand that being injured on holiday is a distressing experience

We know that, when you chose to go on holiday, you didn't expect to end up being injured. We also understand that having an accident abroad is likely to have been doubly distressing, as you've had to go through the trauma of being injured in an unfamiliar setting.

If you’ve had an accident abroad which wasn't your fault, you may be able to claim compensation. If you would like to find out more or to speak to somebody about your experience, call us on  0800 376 01500800 376 0150

You’ll speak to one of our friendly, legally trained advisors, who will answer any questions you might have about claiming holiday accident compensation and help you find out if you can claim.

When you call us, you’re under no obligation to claim, and all of our calls are free and confidential. 

Types of holiday accidents

We know that your experience is unique to you. But here are some examples of holiday accident claims we may be able to help you claim compensation for:

  • Wet flooring or misplaced objects causing a slip, trip or fall
  • Injuries caused on foreign transport
  • Injuries that have happened during a day excursion
  • Food poisoning from a hotel restaurant or buffet 
  • Illness caused by poor hotel hygiene
  • Injuries caused by a substandard or defective rental car
  • Injuries caused in sporting activities, such as skiing or water sports 

Over our 22  years, we’ve also helped people claim for injuries on cruises, boats, planes and for injuries sustained on a beach.

If your accident isn’t listed above, don’t worry. It’s likely we can still help you. We recommend you call us on  0800 376 01500800 376 0150  to discuss your experience and how we can help you claim compensation. You’re under no obligation to claim when you do call us.

Holiday accidents in the European Union

We know accidents can happen anywhere. That’s why we’ll strive to help you claim the compensation you deserve for an accident while on holiday.

If you’ve suffered an injury on holiday then your compensation claim must be made in the country of your accident.

We can help you towards the compensation you deserve using our legal knowledge and network of specialist solicitor firms.

To find out if we can help you claim compensation for your accident abroad, contact us on  0800 376 01500800 376 0150

Holiday accidents outside of the European Union

If you’ve had an accident on holiday outside of the European Union, we can still help. If your accident has happened abroad then your compensation claim must be made in that country.

We advise that you collect as much information as possible about your accident abroad. This could include:

  • Taking photographs of what caused your accident
  • Writing down or sketching the scene of your accident
  • Noting the contact details of any witnesses
  • Making a note of any injuries you’ve sustained
  • Collecting any information you can about medical treatment you received at the time of the accident

Holiday accidents in the UK

We know that people can also have accidents while on holiday in the UK. If you’ve had an accident while on holiday in the UK, and it was somebody else’s fault, we can help you claim compensation.

Contact us on 0800 376 01500800 376 0150  and tell us about your experience and injury and we’ll let you know if we think you have a claim for compensation.

When you call us, you’ll speak to one of our legally trained advisors, who will have experience talking to people with injuries similar to yours. When you speak to us, you’re under no obligation to claim and our calls are free of charge.

I had a road accident while abroad

If you’ve had a road accident abroad that wasn’t your fault, perhaps while travelling in a car, on a motorbike or on public transport, we can help.

The 4th EU Motor Directive 2003 dictates that all European cars are listed on one database. This means that, if a car accident does happen, the car at fault can be more easily found.

The Motor Insurers’ Bureau can also pay compensation to victims of road accidents where the party at fault does not have insurance or cannot be traced.

You can read more about road traffic accidents and type of road accidents we can help you claim for on our road accident compensation page.

Alternatively, add your details into the form at the bottom of the page and we’ll give you a call back to discuss your accident and injury. 

Making a holiday accident compensation claim

With so many of us working and travelling abroad, holiday accidents are bound to happen. But just because they may be more common does not mean you shouldn’t be able to claim compensation for an injury that wasn’t your fault.

Holiday accident claims can be more difficult than other types of claims, as typically your claim will be made in the country of your accident, and, therefore, subject to the law of that country. This may affect your rights or compensation amount.

However, there are regulations and bodies set up to help people like you claim the compensation they deserve. The 1992 Package Travel, Package Holiday and Package Tour Regulation Act aids holiday accident compensation claims. This Act helps people who have travelled on a package holiday abroad claim compensation for their injury in the UK.

We’re also able to help with holiday accident claims that were not package holidays. Your hotel, the hotel staff, and every company you encounter on your travels has a duty of care to provide you with a safe service.

This could be a hygienic and clean environment for you to stay, safe paving, safe road or car conditions for travel, or safe and well maintained sporting equipment. 

What happens when I call you?

When you call us to discuss your holiday accident compensation claim, you’re under no obligation to claim.

Your call will be put through to one of our legally trained advisors, who will be on hand to listen to your experience and answer any questions you might have about making a claim.

Your advisor will ask you some questions relating to your injury and accident. This is so that we can assess whether we think you have a valid compensation claim.

If we think you do, we’ll ask your permission to put you in contact with a specialist solicitor. 

Unsure if we can help?

If you’re unsure if we can help with your holiday accident claim, get in touch and we'll talk it through with you, free of charge. You can call us on  or complete the form below so that we can call you back.  

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