Slips, Trips and Falls
Compensation for a slip, trip or fall
If you’ve been injured because of a slip, trip or fall there is no need to feel embarrassed, we’re on your side. Especially if you fell because of somebody else’s negligence.
We understand that injuries caused by slips, trips and falls can be painful and can have a big impact on your life, leading to long-term injury and financial hardship. We’re here to give you advice on the next steps following your injury.
We don’t believe anybody deserves to be injured because of somebody else’s inaction or neglect. Equally, we don’t want you to be left out of pocket because of your accident. That’s why we make sure that there is no financial risk involved in claiming your compensation. All of our solicitors can help you make a no win no fee claim, which means that if your claim is not successful you will not be charged a penny. There are some rare exceptions to our no win no fee agreement. But if they do apply to you, your solicitor will tell you before starting your case and let you know what your alternatives are.
Remember that when you call us there is no obligation to continue with your claim, and your phone call is completely free and confidential.
About your compensation
We understand how stressful it can be to suffer an injury as a result of a slip, trip or fall. It can affect your mobility, your ability to work and the cost of medical treatment can cause financial concern. We’re here to help you to get things back to normal.
Your compensation could help to cover the costs of any medical treatment and physiotherapy. It could also help to make up for lost earnings as a result of having to take time off work because of your injury. Getting the compensation that you deserve for your injury can leave you to focus on your recovery without having to worry about your finances.
To get an indication of how much compensation you may be owed, visit our compensation calculator. The compensation calculator is a free tool which asks you some questions about your injury, and then gives you an estimate of how much you might be able to claim.
Alternatively, you can call us on 0800 540 4258 to speak to one of our friendly advisors, who will be able to let you know whether they think you have a claim, and can answer your questions and offer advice.
Would you like to know more about us?
We appreciate that speaking to somebody you’ve never met for the first time can be intimidating or that you may have reservations about discussing your injury. We promise we’re here for you. If you’d like to know more about the people you’ll be speaking to you can watch our video below dedicated to our friendly, legally trained service advisors.
Who's at fault for your fall?
Slips, trips and falls can happen because businesses and local councils didn’t take the correct safety measures to keep you and other members of the public safe. Slips, trips and falls are most commonly caused by:
- Wet floors
- Uneven flooring
- Cracked or uneven pavements
- Unexpected obstacles
- Inadequate lighting
Your local council is responsible for keeping public pavements, steps and walkways safe. Badly maintained pavements which are cracked and uneven can often lead to trips and injuries.
Businesses such as shops, supermarkets, pubs and restaurants also have a responsibility to keep you safe from slips and trips. They must signpost wet floors, keep walkways or aisles clear and clean up spillages as quickly as possible.
If they haven’t done this and you’ve been injured as a result, then we may be able to help you make a claim to cover the costs of your injury. To know for sure how we can help you, you can call us for a no-obligation chat on 0800 540 4258 .
Emma Bishop required emergency surgery
The solicitor assigned to me as a direct contact has been superb and has always got back to me in a timely manner. I can’t thank them enough for their work and support
Starting a claim for a slip, trip or fall
The first step to making a claim is to call us onor fill out one of our call back forms.
When you call us, our friendly, legally trained advisors will talk with you about your accident to find out what happened and whether we can help you claim.
They’ll be looking to find out who was at fault for your accident, when your accident happened and what type of injuries you suffered. Any information you can give us is useful, but don’t worry about providing exact dates or medical treatments at this point.
During your call with us, we’ll also be happy to answer any questions you have.
We’ll then let you know if we think you have a claim, and will talk you through the next steps if you’re happy to proceed. Remember that when you speak to us you’re under no obligation to make a claim.
You can find out more information about how our claims process works here.
Slips, trips and falls at work
We know you may be worried that if you make a claim against your employer you may lose your job or be treated differently, but this isn’t true.
When you make a claim against your employer for a slip or trip at work, or any other type of work accident claim, you are protected by the law. If you were dismissed as a result of making a claim against your employer, then this would be unfair dismissal and you would be able to take legal action. It is unlawful for your employer to treat you any differently because of your claim.
You may also be concerned that when you make a claim against your employer they’ll be left out of pocket, or with a settlement amount they can’t afford. Again this simply isn’t true.
When a claim is made against an employer, it is their insurer that pays the compensation, not them. By law, employers have to take out employer’s liability insurance to cover the cost of claims made against them. So don’t worry – making a work injury claim won’t leave your employer with a bill they can’t pay.
For more information on claiming against your employer, visit here.
Slips and trips in rented accommodation
If you live in rented accommodation then your landlord, council or housing association is responsible for keeping the property well maintained. This means that any dangers or malfunctions in your home should be fixed as soon as reasonably possible.
If you live in rented accommodation, then you are protected by common law. This states that a property should be in a condition that poses no significant risk to you or your visitors.
Also, your tenancy agreement will usually outline the responsibilities of the landlord which will likely include keeping the property safe and well maintained.
If your landlord, council or housing association hasn’t maintained your property to a safe standard, then accidents such as slips, trips and falls can happen, and they are likely to be considered their fault.
You can call us for free on 0800 540 4258 for confidential advice and to find out whether we think you have a claim.
To find out more about claiming while living in rented accommodation, visit our landlord accident claims page.
Slips, trips and falls in shops and restaurants
Shops and restaurants have a duty of care to keep you safe from slips, trips and falls while you’re on their premises. Their duty of care means that they must ensure that they create a safe environment for staff and customers. This may include clearly highlighting hazards and preventing dangers from occurring.
In some cases, even if there was a sign warning you of a hazard such as a wet floor, you may still be able to claim for compensation if you were injured. The shop or restaurant is still responsible if the measures put in place do not suitably reduce the risk. For example, the spillage may have been there for a long time, or may be over spilling the hazard sign.
You can read more about claiming after suffering an injury in a shop or supermarket here:
If you’d like some more information about making a claim for a slip, trip or fall that you’ve had in a shop or restaurant then please call us today on 0800 540 4258 for free advice and to have your questions answered.
Alternatively, fill in your details on the form below and we’ll call you back, usually within 30 minutes if it’s during our normal opening hours.