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Know Your Rights

It is your legal right to make a claim if you’ve been injured in an accident that wasn’t your fault.

You have a right to claim compensation for your injury

At National Accident Helpline, we only help genuine claimants. We are also proud to promote the legal right for people to claim compensation if they’ve been injured through no fault of their own.

We help people gain access to justice through our no win no fee system.

If your accident was caused by someone else, you are entitled to make a claim for compensation for the pain and inconvenience caused.

Compensation can help you pay for extra medical costs, such as private physiotherapy. It can also make up for lost wages if you’ve had to take time off work.

Exercising your right to claim can help draw attention to the issue that led to your injury and help to prevent the same thing from happening to someone else. 

For example, an injury claim made after a car accident on a dangerous corner might encourage the Highways Agency to put mirrors in place and make the corner safer for other drivers. We know that this is one of the main reasons why many people choose to make a personal injury claim.

Did you know...

  • 2.5 million people like you have suffered injuries from an accident that should (and could) have been avoided
  • Only a third of these 2.5 million people claim compensation. The remainder are living with their injuries, and the consequences, without any support
  • Only 6% of the British population are fully aware of their legal rights surrounding personal injury claims
  • 19% of people don’t know who to talk to about their right to make a claim
  • More than half of people who would make a claim would do so to highlight a potentially dangerous situation where others could be at risk*

Solicitor Andrew Greenwood explains why you shouldn't have any hang ups about making a claim

You have a right to be heard

We know how difficult things can be after an injury. We also know that the legal world can seem like a confusing place full of technical jargon. It can be difficult to know where to start if you decide you want to make a compensation claim. You have a right to be heard, and that’s where we can help.

We have helped more people win compensation for their injuries than any other personal injury company in the UK. We’ve been doing this for 22  years, and our solicitors are experts in their fields.

By calling us on for free on 0800 376 01500800 376 0150  or filling out the form below, you can start your journey to winning the compensation you deserve for your injury. Our friendly legal advisors will listen to the details of your accident and can tell you within minutes whether you could make a claim. If you can claim, they’ll put you in touch with a solicitor who will help you every step of the way. 

Over 75% of people...

...Said that making a claim has made them more aware of their rights

*Data on this page drawn from ‘The Scale of Injustice’ report, Department of Work and Pensions’ Compensation Recovery Unit and the Citizens Advice Bureau research: ‘No Win No Fee No Chance’.

National Accident Helpline is the most trusted personal injury brand. Find out more about the service we offer.

Your rights as an employee and tenant

To find out more about your rights as an employee, including whether you can be dismissed for making a claim, please visit our ‘Is my job at risk?’ page.

We also have a section on claiming against your landlord, council or housing association if you are in rented accommodation. You can find out about your rights as a tenant on our ‘Landlord accident claims’ page.

Jason Nicholls from St Albans claimed following a work accident

The whole claim process was as good as gold and I received a settlement of £7,000

Read more success stories...

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