Know Your Rights

It’s your legal right to be able to make a claim following an accident that wasn’t your fault

It’s your right to be kept safe from harm

Nobody deserves to be injured in an accident that wasn’t their fault, and then to be left to deal with the consequences unsupported.

While it’s easy to disregard accidents because “they happen”, the reality of suffering an injury because of an accident is much harder to move on from and ignore.

In fact, we know that people who suffer an injury in an accident that wasn’t their fault are often left traumatised or anxious that the same thing might happen again, as well as being financially worse off and in some serious cases having to live with an acquired disability.

Every single one of us has the right to be kept safe from harm. That includes as an employee, patient, and member of the public.

When we’re not kept safe and an accident does happen, we all have the right to get compensation and justice to help us adjust and move past an unfortunate experience.

What you can expect from us

We’re proud to promote your legal right to claim compensation when you’ve been injured in an accident that wasn’t your fault.

We do this because we believe that when somebody has been unfairly injured they shouldn’t be left with the physical, emotional and financial consequences.

This means that if you’ve had an accident in the last three years which wasn’t your fault and you were injured as a result, you can expect:

  • Free advice
  • A specialist solicitor with experience working with cases like yours
  • The full impact of your injury considered
  • A no win no fee agreement*

Contacting us could help you gain peace of mind about your financial situation. It could also help somebody else avoid the same accident by drawing attention to a dangerous practice or avoidable hazard.

If you’re thinking of contacting us about your compensation claim, you can be sure that we’ll never push you into making a claim. We offer free, confidential, helpful advice for anyone who has suffered a no-fault injury.

Call us now on 0800 540 4258  to find out how we can help you.

*Our no win no fee agreement is subject to our solicitor firm agreeing to take on your case. There are some rare exceptions to our agreement but if they apply to you your solicitor will discuss this with you before you start your claim.

Solicitor Andrew Greenwood explains why you shouldn’t have any hang ups about making a claim

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Your rights as an employee

If you’re in employment, then you’re protected by statutory rights outlined by the Government.

This means you have some basic rights that can’t be taken away from you even if outlined in your contract of employment. For example, you can’t be offered less than 28 days’ holiday if you’re in full time employment, but you can be offered more.

You also cannot be denied the right to claim compensation if you’re unfairly dismissed or suffer an injury at work.

That’s because you’re protected by your statutory rights as an employee as well as by numerous Government regulations and legislations that are designed to keep you safe no matter what role you’re working in, wherever it’s based and whatever hours you work.

Some examples of the legislation and regulations put in place to keep you safe can be found below. But if you’ve suffered an injury from an accident at work, then it’s likely we can help you start a claim for compensation because your rights to a safe working environment have been broken. You can contact us for free on 0800 540 4258 .

Government legislation protecting you and your rights as an employee:

Find out how much you can claim as an employee today

Your rights as a patient

As a patient receiving treatment it’s natural to expect to feel safe, protected and reassured that the people who are looking after you will do so to the highest standard and to the best of their capabilities.

It’s also your right as a patient of the NHS to be protected from neglect and abuse and to be treated with respect, in line with your human rights.

Whether you’ve suffered an injury as a result of a medical mistake or because a healthcare professional who was treating you has acted negligently, you shouldn’t have suffered an injury at all.

It’s your right to be kept safe and receive appropriate treatment for your injury or illness.

You can discuss your experience with us today in a confidential and free environment on 0800 540 4258 . Alternatively, click the button below to read about our work with medical negligence claims.

Read about our working with medical negligence claims

Your rights as a member of the public

As a member of the public, in a shop or on the street, you have a right to be safe.

That means that as a consumer you have the right to be in an environment where hazards are actively prevented and when there is a risk it is clearly signposted.

For example, when a shop is stacking shelves they must make sure they do so in compliance with regulations to keep you safe from falling objects. Equally they must tidy up spillages as quickly as possible and clearly signpost that there is a potential hazard to you.

Any failure to do this means that their duty of care to you hasn’t be upheld and they have acted negligently because they haven’t taken reasonable steps to avoid an accident.

Accidents in public can happen in a variety of places, and aren’t just limited to supermarkets or accidents while shopping. In fact, you’re rights as a member of the public extend to the condition of the pavement you use to walk to the shops, work or your children’s school.

Find out if we think your rights were broken. Complete the form and we’ll call you back

Fields marked with * are mandatory.

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