Finding out if you can claim
We all want to be treated as individuals. At National Accident Helpline we understand that every case, and every claimant, is different. The simplest way to find out if you can make a no win no fee claim is to give us a call or fill out the form below.
Our Three Step Check should give you an idea of what we'll need to find out from you:
1. Did your accident happen in the last three years?
2. Was the accident someone else's fault?
3. Were you injured as a result of the accident?
If you answered 'yes' to all of the above, or are still unsure, then go ahead and give us a call on and we’ll be able to tell you in minutes if we think you have a claim.
There’s no obligation; we’re just here to offer advice. We will answer any questions you have and, if you do choose to make a no win no fee claim, we will help you with the next steps.
There's no risk when you make a claim with us
We understand that recovering from an injury may have put you under financial pressure. Perhaps you had to take time off work or pay bills you didn’t expect.
Making a claim with us is risk-free, as we treat claims on a no win no fee basis. If your claim does not succeed, you won’t have to pay anything. There are a few exceptions to this rule that your solicitor will be able to explain to you.
What does 'no win no fee' mean?
'No win no fee' is the conditional agreement between you and your solicitor. It means that, if your case is unsuccessful, your solicitor won’t charge you any fees.
Our solicitors will only take on your case if they think your claim will be successful. The benefit of this is that you won't waste your valuable time starting off a claim that has little chance of winning.
We have in-depth knowledge of compensation claims, meaning that we will be able to quickly work out whether we can help you. With our help, you could be on your journey to compensation within minutes.
To find out if you have a valid claim, fill out our claims form or give us a call on .
Claiming for an accident at work
All employers have a duty of care to provide a safe workplace for their employees. If your employer failed to do this, and you suffered an accident as a result, you may be entitled to claim compensation.
If you're worried about claiming compensation from your employer, don't be. Any compensation you receive won’t be paid by them, but through their insurance. Your claim should not affect your job security as there are laws designed to prevent this from happening.
To find out more about claiming from your employer, visit our accidents at work page.
Accidents on the road
If you were injured in a road accident then you may be able to claim compensation. This is true whether you were a driver, a passenger, a cyclist or a pedestrian. As you might expect, you can claim if the accident was caused by another driver.
A fault on the road such as a pothole or faulty traffic light could also lead to a successful claim. In the case of another driver being at fault, compensation will be paid for by their insurance company. There's therefore no need to feel uncomfortable about receiving the compensation you deserve.
For more advice about making a road accident claim, visit our road accidents page.
Injured in public
Hazards in public places can lead to accidents and injuries. It might be a poorly maintained pavement or a dangerous obstacle in a supermarket or shopping centre.
To have a valid claim, you just need to be able to show that someone was at fault. Be it a local authority, a shopkeeper or an employer, if they neglected their duty of care then you may be eligible to claim.
As each case is different, the best thing to do is call us on. We’ll be able to determine in minutes whether you have a claim.
Suffering due to medical negligence?
If you've suffered, physically or psychologically, from a lack of care from a medical specialist such as a doctor, nurse, surgeon or dentist, you may have a valid claim. As a patient, you may have been misdiagnosed or sustained an injury due to a medical or surgical error.
If you've suffered as a result of medical negligence in the last three years, get in touch with our team. Our legally trained advisors will be able to tell you if you have a valid claim and put you straight through to a specialist medical negligence solicitor.
Claiming in Scotland
We have a network of experienced Scottish solicitors who deal with all types of injury claims. Claims made in Scotland also operate on a no win no fee basis. This means there is no risk to you if your claim is unsuccessful, as you won’t pay a penny. There are very few exceptions to this rule and your solicitor can explain these to you if necessary.
Just as in the rest of the UK, the amount of compensation you receive in Scotland will depend on the type of injury you’ve suffered and how this has affected your everyday life.
Call us now or fill in the online form to speak to an expert legal advisor.
If you’ve suffered a serious or life changing injury, then first of all we’re very sorry that you’ve had to go through such a stressful time. Serious injuries can be traumatic and upsetting for you and those close to you and can also be extremely physically painful.
We’re here to help you. Although no amount of money can make up for your injury, getting compensation can take away some of the financial pressure so that you can focus on your recovery.
If you’ve suffered a serious injury in the last three years and it wasn’t your fault, then it’s likely that we’ll be able to help you to make a claim for compensation. For more information, visit our serious injuries page.
Can children claim?
If your child has been injured you may be concerned about whether they'll be able to get the compensation they deserve.
Fortunately, you can claim compensation on behalf of a child, and we will be happy to talk you through the process. The claim is usually made by a parent or ‘litigation friend’ for those under the age of 18.
Any compensation has to be approved by a judge. This is known as ‘infant settlement approval’. The compensation will then be held in a trust until the child is 18, unless the money is needed sooner.
To make a claim for a childhood injury as an adult, you must be within three years of your 18th birthday. We can talk through this type of claim or help you find out if your child is entitled to compensation over the phone in a no obligation chat on, or fill in the form at the bottom of the page, and we'll call you.