How is a personal injury lawyer different from other lawyers?
A personal injury lawyer is a lawyer who represents people who have been injured in an accident that wasn’t their fault.
This means they specialise in helping people reclaim expenses and secure compensation following an unexpected and no-fault accident.
Part of this is making a commitment to the cases and people they work with; a commitment to get the person who was injured as close to the life they were living before their accident.
This typically takes the form of financial compensation, but our personal injury lawyers also support anybody making a claim by helping them access rehabilitation or counselling if they need it.
Who can make a personal injury claim?
Typically, anybody who has suffered an injury because of an accident that wasn’t their fault in the last three years can make a personal injury claim.
For the claim to be successful, it’s useful to have some records to support your claim, such as:
- An idea of the amount of time you took off work because of your injury
- Any medical treatment and diagnosis you received
- Any extra expenses caused by your accident
- Any witness details
When you contact us, you don’t need to have this information to hand, but it’s likely that you’ll be asked to provide this later in the claims process to help your solicitor negotiate your compensation.
Starting your claim
The prospect of contacting a personal injury claims lawyer directly may seem intimidating, especially when you’re unsure if you have a claim. That’s where we can help.
As a helpline, we’re here to take that anticipation and hesitation away by providing you with helpful advice and letting you know whether we think you have a claim.
When you’re ready to start your claim, we can take the hassle out of finding the right personal injury lawyer for your case, by choosing from our network of experienced and specialist solicitors across the UK.
When you contact us
When you contact us, you’ll chat to one of our friendly and experienced legally trained advisors who are there to answer your questions, listen to your experience and give you advice about making a personal injury claim.
Your chat with us is completely free and advisory, so you don’t need to feel pressured into acting on your case, or into speaking to a solicitor.
If you’d like to know a little more about our advisors, please watch the video below where you can learn about the people who make up National Accident Helpline and our commitment to helping you.
What to expect from your personal injury lawyer
The first thing you can expect from your personal injury lawyer is that they’ll work hard to help you make a successful compensation claim and secure the maximum amount of compensation you deserve following your accident.
This means, they’ll:
- Help you understand whether you can make a no win no fee personal injury claim
- Organise the paperwork for your no win no fee agreement
- Outline the claims process in a way that’s easy to understand
- Help you understand who pays your compensation
- Give you an insight into how much your compensation might be
- Contact the party responsible for your accident and negotiate with them for your compensation
- Be your point of contact throughout your claim
Your personal injury lawyer will also help you access any further support you need, especially if you’ve suffered a serious or life-changing injury. This could be support in the form of physiotherapy, counselling or adaptations to your home.
Our personal injury lawyers
We have a network of specialist personal injury lawyers across the UK who can help you make a successful no win no fee claim.
Our injury lawyers work under professional codes of conduct, carry the correct insurance and sign up to our customer charter before they become one of our solicitor firms.
This means you know you’re getting the best service, a committed lawyer and a professional firm.