How is a personal injury lawyer different from other lawyers?
A personal injury lawyer is a solicitor who represents people who have been injured in an accident that wasn’t their fault. They specialise in helping people secure compensation following an injury.
As well as helping people make a compensation claim, they may also be able to help them access rehabilitation or counselling if they need it.
Who can make a personal injury claim?
Typically, we can help you make a personal injury claim if:
- Your accident happened within the last three years
- It was somebody else’s fault
- You were injured as a result
There are some exceptions to this. For example, children can make a claim any time after their accident, up until their 21st birthday.
In some cases, such as head injuries, where your injury may have affected your mental capacity, you could have longer than three years to start your claim.
The best way to find out whether you can make a claim is to get in touch with us on 0800 376 0150. With 20 years’ experience, we can give you the help and advice you need.
If you don’t feel ready to speak to us yet, you can try our online claims checker.
Starting your claim
The idea of starting a personal injury claim can seem intimidating, and it’s likely you have a lot of questions. We’re here to help you.
As a helpline, we’re here to offer free, impartial advice. We can also guide you through the first steps of making a personal injury claim. We promise to never rush or pressure you into starting a claim either. So, you can decide whether you’d like to go ahead in your own time.
But, if you do decide you’d like to take the next steps, we can put you forward to one of our specialist solicitors. They’ll be happy to answer any further questions and discuss our no win no fee agreement with you.
Your call with us
During your call with us, we’ll ask you some questions about your injury so we can fully understand what you’ve been through.
Our questions help us understand whether you could claim and how we can help you.
It’s also worth remembering that we’ll never rush you into claiming during your call with us.
About our personal injury lawyers
We work with a network of specialist personal injury lawyers across the UK. They’re here to help you make a successful no win no fee claim and give you the legal advice you need.
We monitor the standards of our solicitors – so if you decide you’d like to proceed with your claim you’ll get the best possible service.
Our injury lawyers also work under professional codes of conduct. We make sure they carry the correct insurance to work with personal injury claims and all our solicitors sign up to our customer charter before they become one of our firms.
What to expect from your personal injury lawyer
Your personal injury lawyer will work hard to help you make it right. They’ll do their best to secure the full amount of compensation you’re owed.
They’re here to help and part of that is keeping you updated on your claim and answering any questions you have.
As well as the above, your solicitor will:
- Let you know whether you can make your claim on a no win no fee basis
- Organise the paperwork
- Outline the claims process in a way that’s jargon free and easy to understand
- Give you a rough estimate of how much compensation you might receive
- Contact the responsible party and negotiate on your behalf
- Be your point of contact
Your personal injury lawyer will also help you if you need any further support, such as physiotherapy, counselling or adaptations to your home.