Have you suffered a serious injury?
Suffering an injury can be a shocking and upsetting experience, and we know that this can make almost any injury feel serious.
However, in some cases the injury suffered can be particularly severe and can have a lasting impact on your life and your future. In that case, we would consider you to have suffered a serious or life-changing injury.
If you’re questioning whether or not you’ve suffered a serious injury, the below can help. You might have a suffered a serious or life-changing injury if one or more of the following applies to your situation:
- You had to undergo lengthy or ongoing treatment
- Your injury has required long, repeated or ongoing hospital visits
- You had to take significant time off work
No amount of money can make up for what you’ve been through, but getting compensation can help you to get back to where you were before. If the injury was caused by someone else, we may be able to help you.
Your compensation could help to cover any expenses caused by your injury, including:
- Any care or support, even if this care was provided by family or friends. This includes mileage driven and time spent to provide care
- Any loss of amenity, such as an impact on spare time activities such as playing sport
- Any future loss of income through lost earnings or pension
- Any effects on work. For example, if your progression at work became impacted by your injury
- Any future handicap in employment such as a lack of future job opportunities
- Any welfare costs, such as the cost of adapting your home
We know that it can sometimes be difficult to tell whether or not your injury would be considered serious.
If you have any doubt, our friendly, legally trained advisors are ready to hear your story. You can get in contact on arrange a call back.for free advice, or fill in our short form to
There are no obligations when you contact us, but we’ll be able to let you know whether we think you have a claim.
We can help you make a serious injury claim
Suffering through a serious injury can be traumatic, alienating and physically and emotionally painful. First and foremost, we’re sorry you’ve gone through this injury, no matter the circumstances.
We may not be able to fully understand what you're going through, but we do have 22 years' experience helping people like you make injury claims.
Using our experience, we can help you claim the compensation you deserve not just for the initial impact to your life, health and finances, but also for the impact it’s had on your future and your loved ones.
The unexpected impact of a serious injury is likely to be devastating to you and your family and we believe that you should be financial and emotionally supported following such a traumatic experience.
When you contact us for advice, we'll ask you some questions about your injury and accident. We know it may be uncomfortable to tell us about an accident that's left you, or somebody close to you, seriously injured, but having this information helps us understand how we can help you.
To give you an idea of what to expect, during your call it is handy to have a note of:
- The date when your accident took place (this doesn't need to be exact at this stage)
- Any medical treatment you've received and the dates of when it took place
- Any pain you've suffered and are still suffering
- Any time you've had to take off work
- Any adaptations you've had to make to your daily life, home and routines
We will also ask you for some information about the impact your injury has had on your loved ones. This is because when your solicitor negotiates your compensation they are able to consider any costs to your loved ones alongside your needs. This includes repaying your loved one for:
- Any care they gave you because of your accident, even when that care was free
- Any mileage they’ve accumulated to help you get about
- Any time they’ve taken off work to support you
If, during your call with us, we think we can help you secure compensation for what happened, we'll let you know and ask your permission to pass on your contact details to one of our specialist solicitors. You can say no, and we'll keep your data safe, but if you say yes you'll be taking the next step towards your compensation, and we’ll get the ball rolling straight away.
Read our reviews
Below are a handful of reviews we’ve received in our 22 years’ working with life-changing injury claims.
Each review is a genuine account collected on the independent review site TrustPilot and came from somebody just like you; somebody who’s been unfairly and seriously injured in an accident that wasn’t their fault.
What is no win no fee?
A no win no fee agreement is also known as a conditional fee agreement.
No win no fee agreements take the risk out of making a serious injury compensation claim following an injury, because if your case isn't successful, you won't pay a penny. That means you can seek the financial support you need without putting further pressure on your finances.
Find out more about no win no fee.
Claiming on behalf of a family member or friend
You might be thinking of contacting us because a loved one, friend or somebody close to you has suffered a life-changing personal injury. If that's the case, we can help you too.
We understand that serious injuries can leave the victim unable to make decisions, in considerable pain, and emotionally or physically dependent on you. That's why we can speak to you about making a claim on their behalf.
If you need advice about making a claim or want to start a compensation claim today, please call us for free on. Or, you can enter your details in our call back form, and we'll contact you.
Alternatively, we have a page dedicated to making a claim on the behalf of a loved one or enquiring on behalf of someone else. And we also have our serious injuries FAQs, which is a collection of questions we’ve been asked over our 22 years, including "what is a serious injury", "Will I have to go to court" and how long a claim might take.
Immediate needs assessments
We understand that anybody who suffers a severe and life-changing injury will have needs that should be handled straight away. This could range from getting home from the hospital, to adaptations to your home, or counselling.
When we put you in touch with a specialist solicitor, they can work with medical specialists and case managers to evaluate your needs and to develop a rehabilitation program to assist your recovery.
If possible, your solicitor will arrange an interim payment, before the final compensation settlement. This could help you to implement some of the changes needed to ensure you and your loved ones are as comfortable as possible, and to start the process of recovery.
This interim payment will help you implement some of the changes needed to ensure you and your loved ones are as comfortable as possible, and to start the process of recovery.
What are immediate needs?
When an immediate needs assessment is carried out, we’ll be looking to make your life easier and lessen the financial impact of your injury.
Specifically, your assessor will look at:
Rehabilitation, treatment and care
We want you to recover as fully as possible and get as much of your health and life back as you can. Your assessor will look at your rehabilitation and care needs in the time following your accident, until you receive your final settlement. If you need full-time care or specialised physiotherapy, this will be considered and included in the recommendations.
Aids and equipment
This may include mobility scooters or wheelchairs to enable you, or your loved one, to get around as freely as possible. It might be that you also need specialist equipment to use the facilities in your home. We'll consider every aspect of your life and how your injury may have affected it.
Home and transport
With most serious injuries it can be some time before you'll be able to return to driving or, sometimes, even walking. Because of this, an assessment will estimate the financial impact of your transport home from the hospital and in your daily life.
We'll also examine the adaptations you may have to make to your home, for it to be accessible following your injury. If you're unable to walk, you may need a ramp into your home, or need a bathroom and bedroom downstairs. You shouldn't have to wait for your final settlement for this change to be made and we will do everything we can to ensure you have what you need to live a full life, as soon as possible.
If you have any questions about an immediate needs assessment, or you need help today following a serious injury, please contact us for free on.
Types of serious injuries
If you believe you’ve suffered a serious injury, we recommend calling us for free advice on. That way we’ll be able to tell you if we think you have a serious injury claim and save you the hassle of finding the right solicitor for your case.
As serious injuries often have a unique impact on our lives, and the lives of those around us, there's no clear example of what type of accident can cause a serious injury. However, if you’ve experienced any of the injuries below then it’s likely you’ve been in a serious accident.
- Head or brain injury
- Spinal injury
- Back injury
- A broken bone, or multiple fractures
- Loss of sight, either temporarily, partially or permanently
- Amputations or the loss of limb
- A burn injury
- Multiple injuries
We’ve spoken to hundreds of other victims of negligence who have suffered injuries from accidents that weren’t their fault. So we know that you may in fact be suffering a different type of injury or complication.
For example, you may have had a car, motorcycle or cycling accident that has caused you to need prolonged or repeated medical treatment; or you may have suffered a fall from height that has meant you’re no longer able to travel independently, or perhaps you’ve suffered an accident at work that now means you’re no longer able to work.
As long as that accident wasn’t your fault and happened within the last three years, it’s likely we can help you. If you’d like more information on how we can help, or if you’d like free advice on your loved one’s injury please contact us for free on our call back forms.or complete one of
Our work with the Paul Bush Foundation Trust
Because of our extensive experience we understand the lasting effects of severe and catastrophic injuries, both emotionally and physically. We know that there is never enough support for those suffering an injury or their carers and so as a result we’ve adopted The Paul Bush Foundation Trust as our chosen charity.
The Paul Bush Foundation Trust was set up in 2012 to help anyone who has an acquired physical disability, as a result of an accident or birth injury. Their aim is to help improve the well-being of those who’ve suffered a life-changing injury by addressing physical, psychological and emotional needs and awarding grants to help support them.
We’re very proud to be partnered with such an experienced a passionate charity, and if you’d like more information about the work they do, please visit their site for more information.
If you've been seriously injured and are looking for support, you can also visit our Serious Injury Support Centre which contains a list of other useful resources and charities to help you.