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Back Injury Claims

We’re here to help you to make a claim for compensation after suffering from a back injury.

Why make a claim for back injury compensation?

We understand how painful back injuries can be, and that, unfortunately in some cases they can have a lasting impact on your life; permanently or temporarily restricting your mobility, your independence and leaving you unable to get on with everyday activities.

Back injuries can also affect you financially, as medical treatments can be expensive and you may have had to take time off work while recovering from your injury. You may even have had to pay for adaptations to be made to your home, or other costs such as transport, rehabilitation and therapy.

In serious cases, back injuries can lead to paralysis, long term disabilities or chronic back pain. If this is the case, then we appreciate how difficult this can be for you and your family to cope with.

Although we can’t stop accidents from happening, we can help people like you to get back on track by providing you with support and access to legal advice.

How much compensation could I receive?

Every case we work with is completely unique, and therefore we’re unable to let you know how much compensation you’ll be receiving when you contact us. But if you decide to speak to a solicitor they’ll be able to let you know how much you’re likely to receive as soon as they’ve evaluated and negotiated your claim.

The amount of compensation you could receive is dependent on a number of factors exclusive to you, such as how much of an impact your injury has had on your life and the financial costs you’ve had as a result.

For example, if you’re now living with chronic back pain, or you’ve had to make adaptations to your home then you are likely to be entitled to more compensation.

To get an estimate of how much compensation we think you may be able to receive, visit our industry-leading claims calculator.

Our claims calculator asks some simple questions about your accident and then gives a guideline of the amount of compensation you may be owed. Our calculator uses statistics from across the industry and past claims for injuries similar to yours.

If you have any other questions or would like to find out whether we think you have a claim, call us on 0800 376 01500800 376 0150  for a friendly, no obligation chat with one of our legally trained advisors.

If you’re not sure if your back injury qualifies as a serious injury, legally, or you’ve fully recovered from your accident, please don’t be put off contacting us. You’re entitled to compensation for any impact your back injury has had on your life, including repeat prescription charges, travel costs and loss of earnings.

Paul Dolby received over £2,000 in compensation

I found National Accident Helpline’s number on the internet and gave them a call. I eventually received over £2,000 in compensation, as well as physiotherapy to help me recover

Read more success stories...

Types of back injury

We know that not everybody reading this page will have suffered a life-changing back injury, and may simply be looking to receive compensation and an apology for an injury they’ve now fully recovered from. If that’s the case, we can still help you. We can help you get the financial reimbursement and apology you deserve.

For example, we’ve helped people make claims for back injuries such as:

Impact bruising

Impact bruising can be the result of a slip, trip or fall either on a public pavement, in a supermarket or shopping centre or as a result of a fall from height.

Although we’d be unable to help somebody make a claim for a bruise, if your bruising has led to significant discomfort and pain, and caused you to take time off then we might be able to help.

You can contact us today on 0800 376 01500800 376 0150  for free to find out how we can help. You’re under no obligation to claim when you call us. 


Whiplash might be more commonly known as a neck injury, resulting in the neck muscles and ligaments becoming strained, but whiplash can also affect the top of our backs causing them to seize or bruise.

If you’ve suffered from a back injury as a result of a car accident which wasn’t your fault and it happened within the last three years, then it’s likely we can help you to make a compensation claim.

Please contact us today to find out how we can help you.

Strains, sprains and pulls

Back injuries can also happen while we’re completing our day to day tasks at work.

For example, you may have been given sub-standard training for a role that requires regular or heavy lifting. Or perhaps you weren’t given any training at all. When this happens it’s easy to dismiss your back injury as part of your working life, but that simply isn’t true.

You’re entitled to the correct training at work, and when your employer has failed to do this and you’ve suffered a back injury and pain as a result then it’s likely you have a claim.

We know that you may feel reluctant to make a claim against your employer because you don’t want to leave them out of pocket. Please don’t worry about this. By law your employer is required to have insurance for these situations, so you can be sure that they won’t be left with a bill they can’t afford, and you can get the support you need following your back injury.

Please visit our claiming against your employer page for more information about accident at work claims.  

Serious back injuries

Unfortunately, serious back injuries can cause severe, long lasting complications which can have a major effect on your life. If you’ve suffered a serious back injury, we understand how hard this can be to cope with.

We don’t want to cause you any further stress, anxiety or pain. In fact, we simply want to help you regain as much of your life back as possible, through financial support and expert physiotherapy.

Serious back injuries, such as a fractures to the spine or a torn ligament in your back, can cause you to have to take long periods of time off work, or make working too painful. They may even result in your needing help around your home, or you may have had to regularly visit a hospital for treatment.

Regardless, we know that the impact of your back injury can be life-changing and that although no compensation will make up for this experience it can help support your future. 

Spinal injuries

Some back injuries can cause spinal cord damage, which can often result in a lasting nerve injury, phantom pain or life-long discomfort.

The spinal cord is the bundle of nerve fibres that travels down your spine. These nerves connect almost all parts of the body to the brain, and are incredibly important to our mobility and our ability to feel.

A severe impact to the spine can cause bone fragments to tear into the spinal cord tissue, leading to damage which can cause paralysis and can have other serious, life-long consequences such as a loss of sensation or incontinence.

You can read more about our work with spinal injury claims here.

Brachial plexus injury

Your brachial plexus is a network of nerves in your spine that sit somewhere in between your shoulder blades.

If this network of nerves gets damaged, it can cause an injury called brachial neuritis, also known as Parsonage Turner syndrome.

This injury can occur when your nerves are compressed, stretched or torn. The damage to your nerves can lead to feelings of numbness or tingling, as well as pain in the arms and hands.

If you’ve been involved in a car accident, or a contact sport collision, and you’re suffering from the symptoms above, then you may have a brachial plexus injury. While we’re unable to help you claim if your injury is the result of a sports collision, we can help you if your injury is the result of a car accident or other impact that wasn’t your fault.

Babies can also suffer from brachial neuritis. This can happen if their birth was difficult or traumatic. You can read more about birth injuries here.

Lumbar Spine Trauma

Lumbar spine trauma can also be referred to as lower back pain. Although not the only reasons for lower back pain, trauma to your lumbar spine is relatively common but can be incredibly uncomfortable.

Lumbar spine injuries can be categorised into four types:

  • A fracture - bone break or crack
  • A herniation - damage to or movement of the spinal discs
  • A sprain – damage or a tear to the supporting ligaments
  • A strain – muscular damage

Each of these can vary in severity, but if they are the result of an accident that wasn’t your fault, then we might be able to help you claim.

If you would like free advice or to talk about your situation, you can call our legally trained advisors on 0800 376 01500800 376 0150  and they’ll be happy to help.

There are no obligations when you call us, but if you decide that you’re interested in making a claim, then we’ll be able to let you know whether we think you are eligible.

You can read more about making a serious injury claim here.


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How to make a back injury compensation claim

If you’ve suffered a back injury in the last three years and it wasn’t your fault, then you may be able to claim compensation for your injury and the effects that it’s had on your life.

Simply give us a call on 0800 376 01500800 376 0150  and tell us about your accident and injury.

We know that in some cases this may be uncomfortable to talk about. If you’re feeling anxious about reliving your experience, please be assured we’re only here to listen and give you advice, and we’ll only ever ask you the questions we need to.

As all calls to us are free, confidential and without obligation, you really have nothing to lose by calling us to discuss your experience. We won’t share your details or pressure you into making a claim.

But if you do feel ready to make a back injury claim, then we’ll take the stress out of finding the right solicitor for your case, as we only work with expert, specialist solicitors.

If you’re ready to speak about your accident and injury, then contact us for free on 0800 376 01500800 376 0150  Or complete the form below and we’ll call you back. 

Ready to make a back injury compensation claim?

If you’re ready to make a back injury compensation claim or discuss your experience, complete the form below and we’ll call you back. We'll aim to call you back within 30 minutes, during normal opening hours.

Alternatively, you can call us on 0800 376 01500800 376 0150

When we speak to you, we’ll ask you some questions about your injury and your experience. We’ll also be able to answer any questions you might have about claiming.

If we think you have a valid claim, we’ll then transfer you to a specialist solicitor who will handle your compensation claim. We only pass on your details with your permission - so you’re under no obligation to claim. Our calls are free and confidential.

Find out how we can help you, let us call you back