Tripped on a pavement

With 25 years’ experience, we’re here to help you if you've had a pavement accident.

If you’ve been injured after tripping on a pavement, we’re here to help you make a compensation claim

Slips, trips and falls on pavements can cause painful injuries. Many people don’t realise that they can make a compensation claim to get the support they need during their recovery and into the future.

Every highway authority has a duty to maintain roads and footpaths. If a road surface has been poorly maintained and you’ve tripped and injured yourself because of it, then we can help you make it right.

A highway authority’s responsibilities

There’s a number of things that a highway authority must do to keep you safe, including:

  • Having a system in place to regularly check roads and footpaths for defects – busier roads and footpaths require more regular inspection than roads which are used less frequently
  • If a defect is found acting within a reasonable time to repair the defects
  • Acting on any complaints received about a road or footpath within a reasonable time
  • Signposting any hazards or dangers

For free, impartial advice about your trip or fall, get in touch with us on 0800 376 0150. We’ll be happy to answer all of your questions and can help you understand whether you could make a claim.

Causes of trips on pavements

If they’re not properly maintained, pavements can be a hazard – the consequences can sometimes be very serious, especially when there are fast moving vehicles nearby. It’s easy to think a fall is your own fault, but measures should be taken to make sure pavements are safe for use.

Possible causes of trips on pavements might include:

  • Uneven kerbs or paving slabs
  • Damaged pavements caused by vehicles or tree roots
  • Incorrectly laid paving
  • Hazards such as road signs or drain covers
  • Poor maintenance of pavements and footpaths

Can you make a compensation claim?

You may be feeling unsure about whether you could make a compensation claim. Often with slips and trips it can be difficult to tell straight away if an accident was somebody else’s fault.

We believe that if an accident feels wrong, it probably is. The best way to find out whether you could make a claim is to get in touch with our legally trained advisors on 0800 376 0150 for free.

We’ll never rush or pressure you into making a claim – we’re here to offer impartial advice, to let you know whether you can claim and to help you understand the claims process. Then, we leave you to decide whether you’d like to go ahead. Your own way, in your own time.

On your call, we generally advise that you can make a claim if:

  • Your accident happened in the last three years
  • It was somebody else’s fault
  • You were injured as a result

You can also try our online claim checker, which quickly tells you whether you can claim based on your answers to 5 simple questions.

Customer stories: Sue | National Accident Helpline

Sue was walking to the corner shop with a friend when she fell on a damaged kerb. The fall left her needing an operation and in the weeks that followed, she was unable to climb the stairs or do her job.

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How compensation can help

After being injured due to a trip on a pavement, you may have had to take time off work. This can add financial pressure to an already stressful situation – something you shouldn’t have to deal with at such a difficult time.

On top of this, your injury may have left you unable to carry on with your hobbies, and it’s likely to have effected your social life. Being stuck at home after an injury can be hard to cope with – compensation can help you get your independence back.

If you decide to make a claim, we’ll choose the right specialist solicitor to deal with your case. They’ll take all the impacts of your injury into consideration, and they’ll work hard to make sure you receive the full amount of compensation you’re owed.

Get in touch with us for free on 0800 376 0150. Or, if you’d prefer, you can fill in our secure online form to arrange a call back.

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