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If you've suffered due to a hospital's negligence, we can help

Everybody has the right to a high standard of medical care: we should all feel safe while we're being treated in hospital. Although most hospitals and medical staff meet these high standards, there are some cases where mistakes or negligence can cause complications or injury.

If you or a loved one has suffered harm due to hospital negligence, it's likely to have affected your career, income, family and social life - as well as being physically painful. In some cases, the consequences of hospital negligence can be life-changing.

A hospital negligence compensation claim can help you with the support and treatment you need. It can also help to cover the financial impacts of negligent care - such as the cost of time off work - so that you can focus on your recovery.

Thinking about claiming hospital negligence compensation can be just another worry you don't need at what's already a stressful time - but we're here to answer your questions and offer free, independent and impartial advice. You can get in touch with us on - or fill in our secure online form to request a call back.

What is hospital negligence?

There are many different types of incident for which you may be able to make a hospital negligence claim. We've listed some examples below - but please don't worry if your experience isn't included here. It's very likely we'll still be able to help you.

There are many different types of incident for which you may be able to make a hospital negligence claim. We've listed some examples below - but please don't worry if your experience isn't included here. We may still be able to help you.

Our research into the Real Cost of Personal Injury Survey showed that 8% of people surveyed had suffered from medical negligence.

Can I make a hospital negligence claim?

If you or a loved one have experienced substandard care during a hospital visit leading to injury, harm or medical complications, then you may be able to make a claim.

The best way to find out is to speak to us for free on . We'll never rush or pressure you into making a claim - we're just here to give you the advice and support you need.

We'll leave you to decide whether you'd like to go ahead in your own time - if you do want to take the next steps, we can put you in touch with a specialist hospital negligence solicitor from our carefully-approved nationwide network. They'll be happy to answer your questions and will work hard to make sure you receive the full amount of compensation you're owed.

If you don't feel ready to speak to us, you can try our online hospital negligence claim checker. It'll quickly tell you whether you could make a claim in five simple steps.

A visit to A&E is usually unexpected and can be a very stressful experience. After a sudden injury or health problem, A&E is usually the first place most people turn to for help.

A&E departments are busy 24 hours a day. We all know how tirelessly doctors, nurses and hospital staff work to make sure every patient is treated in the best way possible. However, when mistakes do happen they can be life-changing. If you've been injured due to negligent treatment in A&E, we can help you explore the options you have for making things right.

Whether your condition was made worse by delayed treatment, misdiagnosis, mistakes in drug dosage or any other form of medical negligence, we can help you get the support, apology and compensation you need.

If you're unsure whether you can make a claim, you can get in touch with us for free, impartial advice on . We're here to answer your questions and can let you know whether or not you have grounds for a claim.

What are the main types of hospital infection?

If the proper safety and hygiene procedures aren't followed in hospitals, the result can quickly mean the spread of infections. Some of these can have serious consequences and in the worst cases, can be life-threatening.

There are many types of infections you could contract during a hospital visit, such as:

  • Bacterial infections like MRSA and Clostridium difficile (also called C.difficile).
  • Viral infections such as Norovirus.
  • Infection of surgical wounds.
  • Urinary tract infections.
  • Infections of the bloodstream.
  • Infections of the skin and soft tissues.
  • A failure or delay to specialist referral.

Hospitals and staff should always take actions to avoid these infections from spreading or coming into contact with patients or visitors.

MRSA is an infection - you may have heard it called the ‘superbug'. It's resistant to several widely-used antibiotics and can be extremely painful if contracted. Experiencing an MRSA infection can lead to permanent disabilities, scarring and prolonged treatment in hospital. In some severe cases the infection can be fatal. Whether you've contracted MRSA in a hospital - or you're reading this on behalf of someone who has - then we're here to help give you the support and advice you need.

The infection is often caused by poor hygiene standards within hospitals. Hospitals should follow strict hygiene rules to avoid the spread of MRSA. These include:

  • Making sure all medical equipment and rooms are thoroughly cleaned.
  • Ensuring visitors wash their hands.
  • Making sure staff wash their hands after caring for every patient.
  • Covering patients' wounds.

If you've suffered from MRSA that's the hospital's fault - or if your MRSA wasn't treated properly - we may be able to help you make a claim.

What does a hospital negligence compensation claim cover?

Nobody expects to suffer harm after a spell in hospital and everybody has the right to feel safe. Aside from the support hospital negligence compensation can give you in your recovery, it can also help to highlight hospital safety issues so that other people don't suffer in the same way.

Our specialist hospital negligence solicitors will work hard to understand the impact your injury or experience has had on your life and will take this into consideration when building your claim.

  • Hospital negligence compensation will cover the pain and suffering caused: we call this General Damages.
  • You may also need financial support to help to pay for medical equipment, treatment, medication or rehabilitation, as well as any necessary changes to your home.
  • You may have needed to take time off work, or perhaps find a new job. Your hospital negligence compensation could help to cover earnings you may have lost during recovery. These are all known as Special Damages.
  • The firm of medical negligence solicitors we connect you with will also consider the wider effects of your injury on your family, social life and hobbies. Suffering an injury can be isolating and we've seen how compensation can help people to get their independence back.

Your solicitor will take all these expenses into consideration when negotiating your medical negligence claim. For more information about hospital negligence compensation - or to find out how we can help you - get in touch with us free on .

Can I make a hospital negligence compensation claim on behalf of a child?

Yes of course. You can make a claim on their behalf any time up until their 18th birthday. After this point (and if no claim has been made), they can make a claim on their own as a young adult anytime up to three years later on their 21st birthday.

In very serious cases where the child's mental capacity has suffered long term damage as a result of the incident, there are usually no time limits for making a hospital negligence claim.

How common are hospital negligence compensation claims?

NHS Resolution is the health service department that handles medical negligence claims made by NHS patients. In its 2017/18 Annual Report, official figures on pages 24-25 show that across all types of medical and hospital negligence, the NHS received:

  • 10,673 clinical and medical negligence claims.
  • To a total claims value of £4.51 billion.

How do I know if I can make a hospital negligence compensation claim?

Everyone has the right to make a hospital negligence claim if they've been harmed by something done - or not done - while staying in hospital. You may even have contracted a virus or infection while just visiting.

Sometimes injuries caused by hospital negligence are immediately obvious. Investigation by the hospital itself and/or via a compensation claim will decide whether or not it was caused by clinical negligence.

However, some cases aren't always immediately obvious. For instance, long-term misdiagnosis or mistreatment can mean that the damage goes un-noticed for months. Whatever the circumstances of your hospital negligence incident, come and talk to us when you're ready. We'll give you the clear and impartial advice that will help you to decide what you'd like to do next.

How long do I have to make a hospital negligence compensation claim?

Limitation periods apply to all medical negligence claims. You can bring a claim up to three years from the date of the negligence incident - or when you first noticed the effects of it.

If you're considering making a claim on behalf of a loved one who no longer has full mental capacity following a hospital negligence incident, there are usually no time limits for lodging a claim.

How much does it cost to make a hospital negligence compensation claim?

Our experienced hospital negligence solicitors will almost always work on a No Win No Fee basis. There are no up-front costs. If the claim fails and your specialist solicitor doesn't recover compensation for you, they won't charge you for the work they've done for you. If the claim succeeds, they'll make a deduction from the overall settlement that you're awarded. They'll explain all this to you at the outset and before beginning work for you.

Your hospital negligence solicitor will also let you know if, for some reason, a No Win No Fee arrangement can't be used to run the claim. This happens very rarely and they'll put you clearly in the picture so you can make an informed choice about what you want to do next.

Can a hospital negligence claim help with medical treatment and rehabilitation?

If the claim is successful, yes. Any extra treatment, rehab or care that is - or may - be needed is included in a hospital negligence claim. The firm of approved hospital negligence solicitors we place you with will take careful note of these things. They'll make sure you receive all the help you need as part of any settlement paid to you.

What happens next?

If you're still unsure what to do and need to talk things through, then contact us for impartial and independent advice about making a claim. Remember, we're here to help - your way and at your pace.

Find out how we can help you claim compensation, let us call you back

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